University Customer Success Manager H/F

  • 19 Rue Blanche, 75009 Paris, France
  • Temps complet

Description de l'entreprise

JobTeaser is a fast-growing start-up of more than 140 people. We have developed a unique platform to bring together students, companies, and universities from across Europe, and are the first platform to be directly integrated into the intranets of the most prestigious universities in Europe. Because of this, we offer our clients a unique platform to reach their target candidates.

We work with over 5000 companies, including EY, P&G, Danone, BMW, and Coca-Cola, and have more than 400 partner universities in France and in Europe – with over 700,000 students and graduates registered.

Having raised 3 million euros in 2015 and 15 million euros in 2017, our ambition is to become the European leader in the recruitment of students and young graduates.

To support our fast growth in Europe, we are currently seeking motivated people looking for the challenge of working in a fast-growing, fun, international company

Description du poste

In our parisian offices and in the “Operations - Universities” team, the Customer Success will have for main mission to manage the central services related to our parner Universities and students on a dedicated market. He will design the best practices and will control their application. He will also mainly be the point of contact for our users with questions on the management of the Career Center.   

It’s a central position, where you will be in touch with many teams and it will allow you to get visibility internally and to have direct contacts with our clients.

Your profil:

  • Curious, and a little bit geek, you are not afraid to dig to find the deep root of a bug and to reproduce it.

  • Customer oriented, you answers to the questions of our end users by mail or phone and participate sometimes in training.

  • Always looking for operational excellence, scalability is your main focus:

    • Improve the processes and be proactive in finding new ways of scaling team

    • Work on the launch and the continuous improvements of our tools

  • Team Player, you will be the bridge between the south team i and the HQ in Paris

This is a great opportunity to manage a lot of relationships with different schools within an international team and a startup atmosphere!

 

Qualifications

Young graduate with Business or Engineering degree, you are:

  • Self-driven and high-energy spirit

  • Excellent communications (orally and written)

  • Rigorous

  • Fluent in Spanish, and English or French

Informations complémentaires

For this job, based in Paris, we’re looking for highly motivated people who are really keen on joining JobTeaser’s adventure!

Additional information

JOIN THE ADVENTURE!

Join our team in order to:

  • Share our great mission that is to help students and young graduates to find the best job for them

  • Be integrated in a young, international team

  • Live a unique career experience in a fast growing environment, with strong growth development in several European countries

OTHER INFORMATION

  • Based in Paris 9ème

  • Available: ASAP

  • Remuneration: according to profile

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