At JB Hi-Fi, we’re more than just one of New Zealand’s most trusted retailers – our team is passionate, knowledgeable, and down-to-earth; we work hard and love what we do. We help people with better ways to live, learn, work, and play, offering the latest in technology, consumer electronics, home entertainment, and appliances at great prices. 

We offer unbeatable value, world-class brands and exceptional customer service across our growing store network, online, and in our commercial division, JB Hi-Fi Business.  

JB Hi-Fi is the perfect place to power your career, and we’re excited to hear from you. 

Why join JB Hi-Fi? 

• Fast paced and exciting environment where diversity is celebrated, and creativity and ideas are valued.  
• Competitive remuneration to recognise our team for their effort, which depending on the role, may include generous sales commission and other fantastic incentives to celebrate success. 
• Access to exciting career opportunities and comprehensive training and development programs as part of the broader JB Hi-Fi Group (which includes JB Hi-Fi, The Good Guys and E&S Trading in Australia). 
• Fantastic discounts across the JB Hi-Fi Group.
• We offer 12 weeks paid parental leave for eligible primary carers (and a gift for new parents) and we embrace flexibility and offer hybrid working models for eligible roles. 
• Our Employee Assistance Program (EAP) provides counselling and a wide array of other wellbeing resources for our team members and their families. 
• Our Helping Hands workplace giving program has raised millions for our charity partners to support positive impact in the community. 
• Demonstrating our commitment to sustainability, we are on track to reach our goal of net zero carbon emissions by 2030 and continue to improve the way we reduce, reuse, and recycle. 

We have a fantastic opportunity to lead DC operations for our brand-new JB Hi-Fi Distribution Centre currently being established in Christchurch. Based in Yaldhurst, Christchurch, this role offers a unique chance to be part of the DC start-up journey, helping shape operations, build processes and contribute to the success of a new state-of-the-art distribution facility.

The DC Lead will support Distribution Centre (DC) operations and outbound delivery routines, effectively and safely supporting operational effectiveness for a market leading retailer in Consumer Electronics and big and bulky Home Delivery.

*Note, this position may require working one weekend day*
 

• Manage the DC facility in terms of relevant security, housekeeping, contractor / visitor management and maintenance requirements and standards 
• Ensure appropriate processes, controls, oversight of all delivery activities and experiences to ensure carrier compliance with CoR policy and standard operating procedures  
• Oversee compliance and effectiveness of local delivery crew engagement and management routines performed by carrier management such as toolbox routines. 
• Work with Store Teams to reinforce understanding and awareness of related routines as relevant to allied transport tasks – eg store transfers, blended freight sales, display stock sales
• Ensure appropriate processes, management controls and oversight to ensure alignment of activities with core policy and standard operating procedures, including: 
  • Inventory integrity 
  • Space management 
  • Inbound supplier deliveries and accurate receipt of Purchase Orders 
  • Bulky Goods Returns, claims management and recycling process 
  • Outbound deliveries including product handover to third party carriers 
• Oversee risk management activities, including incident investigations, corrective actions, and ongoing improvement of safety practices.
•  Manage and monitor labour, freight, consumable and facility budgets to ensure cost‑effective operations.

Preferred Experience and Qualifications

• Demonstrated leadership of managing and leading a supply chain operation 
• At least 5 years operational warehouse and transport experience 

Competencies

• Customer Focus - Does everything through the eyes of the customer
• Decision Quality - Making good and timely decisions that keep the organisation moving forward
• Plans and Aligns - Plans and prioritises to align with organisational goals
• Ensures Accountability - Holds self and others accountable to meet commitments
• Collaborates - Builds partnerships and works collaboratively with others to meet shared objectives
• Develops Talent - Develops people to meet both their career goals and the organisation's goals
• Being Resilient - Rebounding from setbacks and adversity when facing difficult situations

If you are interested in this exciting opportunity with us, please click apply and upload your CV. All applications are strictly confidential. 

JB Hi-Fi Limited is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you don’t meet 100% of the criteria) – please don’t hesitate to apply!