Are you looking for an exciting opportunity in the digital marketing space, at an enterprise software company that has deep technology differentiation and is aligned to key macro level trends in the industry?

Invoca is the trusted market leader, enabling brands to connect with consumers using the power of voice. With Invoca, brands are bringing the same level of sophistication to their voice-based consumer interactions as they have in the digital world. We partner with industry leaders like Google, Facebook, Adobe, IBM and Salesforce to help marketers maximize the efficiency of their digital marketing spend, and deliver a great consumer experience across both the digital and voice worlds. And as voice, artificial intelligence and mobile become more important with each passing day, Invoca is poised for continued long term growth and innovation.

Our world-class team and culture is at the heart of Invoca’s success. Our team brings deep SaaS experience from industry leaders Salesforce, Microsoft, Citrix, and ON24, and our top tier investors include Accel, Morgan Stanley, Salesforce, Upfront Ventures, and Rincon Venture Partners. With a unique culture that blends the best of Santa Barbara and Silicon Valley, we are here to educate, empower, and support our enterprise customers to help them achieve their full potential. We have a culture of transparency and teamwork, but with a bias for action and accountability that drives our path to success. We strive to be a company that our peers admire and our competitors envy, and like all great teams, we push each other to new heights, pick each other up when we're down, and celebrate our victories.

We do it all with honesty and integrity, and we’re looking for the best and brightest minds in software to drive the future of marketing with us.

The Senior Director of Sales Operations, Sales Strategy & Enablement will play a key role in directing the Sales Operations organization toward strategic goals and operational effectiveness. In addition, he or she will have accountability in the design and execution of sales goals, and compensation plans that incentivize the desired behaviors and enable the sales team to reach its goals. Qualified candidates will have experience building and scaling Sales Operations in a high growth environment.

Responsibilities:

•  Implement scalable, repeatable, data driven processes based on industry best practices
•  Build and scale a team of best-in-class Sales Operations & Enablement talent
•  Own and drive processes for: sales forecast, order management, deal desk, deal support, sales compensation, and field-readiness.
•  Partner with senior sales & executive leadership to identify opportunities to simplify the sales process through optimization and automation. Facilitate successful implementation and adoption of new processes within the Field Operations organization. Foster an organization of continuous process improvement.       
• Design, implement and manage sales forecasting processes that provide accurate prediction into future revenue performance. Ensure forecasting efforts are appropriately integrated with other planning processes within the company.    
• Focus on increasing efficiency (yield) and ensuring reliable results
• Work with Human Resources, Finance and senior sales leadership to design sales incentive compensation programs that provide market-competitive pay, reinforce sales organization strategy, and align with business and sales organization objectives.
• Assign sales quotas and other sales objectives to ensure the company’s financial goals are allocated to all sales channels and resources.
• Own the annual planning process for sales in collaboration with corporate FP&A. Provide monthly updates on Sales Expense forecast.
• Own global deal desk support for large or/and custom deals, providing support in pricing, deal analysis, deal structuring, negotiation, closure and fulfillment.
• Identify areas for improvement and cost savings as well as risks to meeting planned forecast in revenues or expenses.
• Provide financial information and resources for development of business plans and analysis of sales department trends and activities.
• Establish and implement performance measures designed to track and report progress against the global sales strategy.

Candidates must have a proven track record of success in providing strategic guidance and operational oversight in Sales Operations within an enterprise software sales environment.

• Experience working in a startup environment, hands on ability to build processes from the ground
• Superb communication skills, leadership presence, and ability to effectively interact with C-level executives.
• Extremely well organized, data-driven and comfortable managing multiple projects and stakeholders.
• Have the ability to scale operations: influence Sales Organizational structure, develop appropriate processes and systems.
• A proven ability to develop tactical initiatives that improve sales productivity, performance and performance metrics.
• Intimate knowledge of the sales forecast process data-driven in contract review and negotiations.
• Experience developing and managing sales compensation plans.
• Experience with developing and managing annual budgets.
• Understanding of sales methodologies and the booking process.
• Highly entrepreneurial and able to operate independently with minimum supervision.
• Ability to utilize combined industry benchmarking information with a strong analytical capability to identify market trends and test alternative approaches that yield superior performance.
• Solid understanding of CRM systems and analytics around sales pipeline modeling.  Familiarity with salesforce.com highly desirable.
• Experience with Host Analytics and Xactly Incent a plus
• Highly proficient with MS Excel and Powerpoint a must
• Passion for leading a team, developing talent and enabling others
• Bachelor Degree required - MBA a plus.

Invoca Offers:

• Competitive salary and performance compensation
• Stock options in a fast-growing company
• Excellent medical benefits and paid time off
• 401(k) plan with company matching
• This position may be based in Santa Barbara, San Francisco, or Denver.

If you’re a smart, motivated, high-integrity team player, come join our team!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

To all recruitment agencies not contractually engaged with Invoca :Invoca does not accept agency resumes. Please do not forward resumes to our jobs alias, Invoca employees or any other company location. Invoca is not responsible for any fees related to unsolicited resumes.

All your information will be kept confidential according to EEO guidelines.