It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide.

We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.

The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life.

If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.

Primary Function of Position
Intuitive is seeking an ambitious, analytical, and collaborative Business Continuity and Emergency ManagementAnalyst to join the Safety, Security & Resilience (SSR) organization. This role supports the development and execution of enterprise resilience initiatives designed to protect employees, safeguard operations, minimize disruption, and strengthen organizational preparedness across global sites.

The Business Continuity and Emergency Management Analyst will support and coordinate activities across Business Continuity, Crisis Management, Emergency Preparedness, Emergency Response, and Risk Mitigation programs, working closely with Building and Regional Incident Management Teams, Business Continuity Coordinators, regional stakeholders, cross-functional corporate partners, first responders, and external vendors.

This position plays a key role in the planning, maintenance, testing, training and continuous improvement of continuity and emergency response capabilities through risk assessments, exercises, training, reporting, and incident support. The Analyst will help ensure organizational readiness and compliance with established standards, policies, and resilience objectives while contributing to a culture of safety, preparedness, and operational resilience across the enterprise.

The role is expected to participate in Crisis Management Team activations, emergency response coordination, mass communication testing, and recovery activities during disruptive events and exercises.

Essential Job Duties 

Emergency Preparedness & Crisis Response

• Support emergency preparedness and crisis response activities during disruptive events. 

• Facilitate communication and coordination with internal stakeholders, site teams, emergency responders, and leadership during incidents. 

• Participate in Incident Management Team activations, mass notification testing, and operational response activities.

• Help develop and update current Emergency Action Plans, Emergency Response Guides, and Incident Action Plans. 

Training & Awareness

• Develop training materials and awareness content related to Business Continuity, Emergency Response, Crisis Management, and preparedness initiatives. 

• Support facilitation of workshops, coordinator training sessions, and employee preparedness awareness activities.

Exercises, Testing & Continuous Improvement

• Coordinate and facilitate tabletop exercises, simulations, evacuation drills, and continuity testing activities to validate preparedness capabilities. 

• Develop exercise materials including scenarios, facilitation guides, presentation decks, and After-Action Reports (AARs). 

• Track corrective actions, assign owners, and monitor remediation progress to closure.

Business Continuity & Emergency Planning

• Support the development, maintenance, and continuous improvement of Business Continuity Plans (BCPs), Emergency Action Plans (EAPs), Emergency Response Guides (ERG), Crisis Management procedures, and related resilience documentation. 

• Partner with business stakeholders to ensure continuity and emergency plans remain current, actionable, and aligned with operational needs.

·       Risk Assessment & Analysis

• Assist with Business Impact Analyses (BIAs), risk assessments, and site readiness evaluations to identify operational vulnerabilities, dependencies, and potential threats. 

Support the development of risk reports, dashboards, and resilience metrics for leadership review and decision-making

Program Administration & Compliance

• Support administration and user access management for emergency management and BC-related platforms and tools. 

• Monitor compliance with applicable standards, policies, and resilience program requirements. 

• Prepare data summaries, reports, presentations, and program updates for senior leadership, REWS leadership, Steering Committees, and other stakeholders as needed. 

• Support audits, documentation reviews, and evidence collection activities. 

Project & Operational Support

• Assist with implementation of strategic initiatives and special projects supporting the Safety, Security & Resilience organization. 

• Perform additional duties as assigned.

Required Skills & Experience

• 3–5 years of experience in Business Continuity, Emergency Management, Crisis Management, Risk Management, Security Operations, or related resilience functions. 

• Familiarity with Business Continuity and Emergency Management frameworks and industry best practices. 

• Planning and process creation. 

• Working knowledge of the Incident Command System (ICS) framework. 

• Experience supporting continuity planning, exercises, incident response coordination, or emergency preparedness programs. 

• Knowledge of ISO 22301, emergency management principles, or operational resilience practices preferred. 

• Experience with Business Continuity platforms or resilience management tools preferred.

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). 

• Strong analytical, organizational, and problem-solving skills. 

• Ability to manage multiple priorities and meet deadlines in a fast-paced environment. 

• High attention to detail with strong business ethics and professionalism. 

• Effective written and verbal communication skills, including presentation and facilitation capabilities. 

• Ability to work independently while collaborating effectively across a matrixed, global organization. 

• Strong interpersonal skills with the ability to build relationships and influence stakeholders across functions and regions. 

• Resilient self-starter with adaptability and sound decision-making skills during evolving situations.

Required Education and Training

Minimum Education

Bachelor’s degree required in:

• Emergency Management 

• Business Continuity 

• Risk Management 

• Security Management 

• Information Technology 

• Public Administration 

• Or related field

Professional certifications related to Business Continuity and/or Emergency Management preferred, such as:

• CBCP / ABCP 

• MBCI 

• CEM 

• OSHA

• FEMA ICS Certifications 

• DRI - CBCP

• ISO 22301-related training or certification

Preferred Characteristics

• Passion for safety, preparedness, and organizational resilience 

• Ability to remain calm and effective during high-pressure situations 

• Collaborative mindset with strong customer-service orientation 

• Continuous improvement mentality with strategic thinking capabilities

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees
who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).  

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s
start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes. 

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

This position may be filled at a different job level than listed here depending on
business need and/or on the selected candidate’s experience, knowledge and skills.
Compensation will be based primarily on the job level at which the role is filled and the
candidate’s qualifications, consistent with applicable law.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target compensation ranges are listed.