At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Primary Function of Position 

We are looking for a passionate world-class customer service person with focused attentiveness and responsiveness to employee needs, to join our Human Resources People Services Team. Our team of Human Resources Representatives provides employee benefits support and processing transactions in our Human Capital Management (HCM) System for employee data changes.  

Role & Responsibilities: 

• Ensure positive employee experience by providing support to APAC region employee’s questions and inquiries, delivering high-level customer service. 
• Administer employee data changes, including managing and maintaining employee files and master data. 
• Ensure that employee and organizational data integrity is maintained during administration processing, following data management processes and procedures. 
• Identify, raise and apply continuous improvement to services and HR systems. 
• Manage inquiries related to use of HR systems 
• Perform other HR operational tasks such as: data entry, employment verification requests, , , coordination with payroll, and overall maintenance of employee records, ensuring data integrity. 
• May assist with administering other special projects as needed. 

• Bachelor's degree and/or certification in HR, Business Administration, or related field is preferred.  
• Minimum 5+ years of hands-on experience with customer service and HR systems  
• Passion for delivering world-class customer service with focused attentiveness and responsiveness to employee needs. 
• Experience with the following tools: Workday (or other HCM system), and ServiceNow- a big plus.  
• Basic knowledge of India local labore market policies will be highly desirable 
• Demonstrated ability to manage multiple tasks requiring rigorous and meticulous attention to detail. 
• Discreet- experience dealing with sensitive data with caution  
• Acts proactively to achieve results and always strives to deliver more than is expected before being asked to. 
• Strong written and verbal communication skills in English, and + one of the following languages will be highly desirable: Japanese, Korean, Chinese  
• Loves to partner with others to get to better solutions and outcomes and seeks input to make better informed decisions. Experience working with CoEs is a big plus 

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.