Workplace Services Coordinator
- Full-time
- Shift: Day
- Max. Salary Region 2: 111700 USD
- Travel Requirements: 10% of the time
- Max. Salary Region 1: 131300 USD
- Ways of Working: Onsite - This job is fully onsite.
- Employee Type: Employee
- Global Job Level (HCM): Professional 2 (7)
- Min. Salary Region 1: 97100 USD
- Min. Salary Region 2: 82500 USD
Company Description
As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.
Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.
Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.
Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.
Job Description
The Workplace Services (WPS) team is responsible for driving continuity in the employee experience across all Intuitive locations, globally, while recognizing local culture differences. WPS is responsible for maintaining a working environment that fosters an engaging, clean, safe and secure Intuitive experience and culture by providing services and tools that enhance employee productivity.
Primary Function of Position:
As Workplace Services Coordinator, you will be responsible for monitoring and maintaining all Workplace Services initiatives and programs, including Food Services, Transportation, Wellness Centers, and more. This role will have input into developing, implementing, and maintaining effective processes for the efficient operation of all Workplace Services programs. You will engage with cross-disciplinary staff to conceive, design, and develop programs, policies, and processes that enhance the employee workplace experience. You will be responsive, flexible, and able to success within an open collaborative peer environment.
Roles & Responsibilities:
- Directly manage employee experience programs including but not limited to: Corporate Food Services, Wellness Centers, Transportation, Meeting & Events, and Amenities & Perks
- Demonstrate commitment and enthusiasm and utilization of quality tools to drive SLA attainment and exceed expectations. Ensure service levels are clearly communicated, understood, and performed by on-site and remote staff.
- Report out on program updates on a weekly, monthly basis to all levels of the organization.
- Build and strengthen relationships with Site Leaders and internal stakeholders to continually improve our workplace operations
- Oversee daily activities needed to ensure a functional, efficient, and safe working environment for employees.
- Utilizes technology to perform tasks efficiently and demonstrates the ability to communicate effectively both orally and written.
- Develop, track and program sustainability metrics as needed.
- Manage employee communications including internal employee resources, collecting feedback and developing solutions that are forward thinking.
- Manage the Workplace Experience Committee. Duties include creating agenda for meeting, reviewing new workplace ideas and working with cross-functional leaders on implementing ideas.
Qualifications
Skills, Experience, Education, & Training:
- Minimum Bachelor's Degree from an accredited institution or equivalent years of experience
- Minimum 2 years of experience in the strategic and operational aspects of workplace services in a high-growth, dynamic environment.
- ‘Patients first’ mindset. Desire to provide excellent customer service.
- Strong analytical skills.
- Knowledge of sustainability, LEED system, LBC standards a plus
- Interest in environmental and/or social issues.
- Excellent business judgment, strong written and oral communication skills, and a practical, common-sense approach to getting things done.
- Highly developed interpersonal skills, with strong ability to lead internal and external resources, and demonstrated ability to communicate effectively with people at all levels, from individual contributor to executive leadership.
- Highly effective communication skills - writing and speaking skills through written proposals, meeting facilitation, oral presentations.
- Ability to work well in a fast paced, team environment, taking a leadership role and dealing with ambiguity effectively
Additional Information
Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.
Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.
We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.
Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.
We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.
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