You see things a little differently. So do we. We put togetherness at the heart of everything we do. Come see things a little differently with us.

About us

Inter IKEA Systems (Core Business Franchise) owns the IKEA Concept and is the worldwide IKEA franchisor. We are specifically responsible for the IKEA strategic framework, ensuring the IKEA Concept is updated, relevant, implemented and followed-up – together with all IKEA trademark users.

How do we do this? By enabling people across the IKEA value chain, and creating unique content to develop the IKEA business. Here are some examples of our different assignments. 

• We develop solutions that will ensure a unique and successful meeting with IKEA customers.
• We lead the work around when and how IKEA expands in the world, enabling one common way of working with high impact at a low cost.
• We create the preconditions to strengthen the IKEA Culture and develop the right competence to meet customer and business needs.

An important part of our success is our unique culture and open working environment. Together, we create a workplace where everyone feels free to be themselves – to experiment, try new ways, and dare to ask, “What if…?” We believe in everyday personal growth and offer the opportunity to develop your career globally. Read more about us at: franchisor.IKEA.com

About the role

As Insight Manager for Foresight & Hindsight you are on top of todays and tomorrows consumer behaviour, needs and market developments. You interact with IKEA leaders through the IKEA strategies and the business planning process. You develop an inspiring picture of “the world we live in”, in a way that resonates well, describes business opportunities as well as implications that drives action within IKEA.

At the same time, you secure a holistic understanding of IKEA’s Brand performance in the eyes of the consumers. Always understanding where we are today.

On a daily basis you will be focusing the majority of your time leading and developing the Foresight & Hindsight team, continuously setting the right priorities and interacting with internal and external stakeholders. Next to this, there are projects that you will be working with. For example, leading the transformation from surveys to real-time data analytics.

In parallel to working with foresight for the future, it’s very important to keep the business running. For example, to upkeep and improve the existing insight portfolios for strategic planning, business planning, and performance.

About you

You believe that customer value creation and customer experiences are the keys to success. You love to work with analytics, and you are curious to gain insights from data and see how we can use the insights to drive our business. You easily connect with people and gain their trust. You have a track record of being a passionate and humanistic leader, who always leads by example.

You have a Master degree in Business Administration, Engineering, Behavioural Science, or similar. You specifically have a good understanding of trends and thorough experience in research (e.g. ethnography and performance) methodologies. You have experience working with insights in international companies or at IKEA across the IKEA value chain for at least 10 years including leadership responsibility.

A few more details for you

This is a full-time role (40 hours per week) based in Delft (The Netherlands), reporting to the Insight Range Manager.

Thursday 15 November 2018 is the closing date to apply for this role. Please send your application – CV and motivation – in English and tell us why you would be a good fit for this role. We look forward to getting to know you!