IntegriChain is the data and application backbone for market access departments of Life Sciences manufacturers. We deliver the data, the applications, and the business process infrastructure for patient access and therapy commercialization. More than 250 manufacturers rely on our ICyte Platform to orchestrate their commercial and government payer contracting, patient services, and distribution channels. ICyte is the first and only platform that unites the financial, operational, and commercial data sets required to support therapy access in the era of specialty and precision medicine. With ICyte, Life Sciences innovators can digitalize their market access operations, freeing up resources to focus on more data-driven decision support.  With ICyte, Life Sciences innovators are digitalizing labor-intensive processes – freeing up their best talent to identify and resolve coverage and availability hurdles and to manage pricing and forecasting complexity.

We are headquartered in Philadelphia, PA (USA), with offices in: Ambler, PA (USA); Pune, India; and Medellín, Colombia. For more information, visit www.integrichain.com, or follow us on Twitter @IntegriChain and LinkedIn.

IntegriChain is seeking a data-savvy, detail-oriented professional to support the execution and ongoing quality of the company’s Inventory Analytics product offering, which utilizes manufacturer channel data to develop a comprehensive and detailed picture of product sales, demand, and downstream inventory.  This position will also support the completion and delivery of one-time channel data projects.

Reporting to the Senior Manager, Data Analysis and Delivery, this individual will be responsible for data analysis, QA, and product support for our customers in adherence with our service-level agreements (SLAs), and will support multiple customer data deliverables simultaneously. This role regularly collaborates across several groups (Product Management, Engineering, Data Science and Customer Engagement), working with various resources to escalate and resolve issues when they arise.

The position is ideal for a candidate looking to leverage their existing analytical skills and gain additional experience, using sound judgment and attention to detail to improve customer data deliverables and relationships.

Duties:

• Responsible for onboarding and maintaining recurring Inventory Analytics deliverables
• Responsible for maintaining a deep familiarity with customer data sets, distribution networks, and channel data-related issues that could potentially impact Inventory Analytics
• Responsible for owning and providing oversight for ongoing quality assurance and quality control processes related to Inventory Analytics, including the identification, implementation, and documentation of new processes and tools
• Provide front-line support to customers to fully support the Inventory Analytic product offering
• Responsible for working closely with the team to support the daily activities related to the Inventory Analytics production process
• Responsible for data investigations and working with internal stakeholders
• Support Development and Data Science Inventory Analytics methodology enhancements through the design, development, and test states
• Cross-train with Product Management Team to assist in identifying product improvements and enhancements
• Partner with the IntegriChain Enriched Data team to develop understanding of reporting interaction between the two departments, analyze reports to solve internal questions
• Own cross-functional relationships with Customer Engagement to present and share findings with customers
• Own other ad-hoc project work and custom channel extracts and analytics
• Propose process improvements that eliminate toil within the department as well as oversee improvement projects

Outcomes:

• Assist in ownership of weekly production of Inventory Analytic deliverables
• Understand all Inventory Analytics code and processes (primarily Python, Spotfire, and SQL) and Methodology
• Support explanations of Inventory Analytics methodology in internal conversations and with customers; prepare materials (files and data visualizations) for customer presentations
• Understand IntegriChain Enriched Data and support the Enriched Data team efforts for Inventory Analytics clients
• Build strong relationships with customers and increase their confidence in Inventory Analytics
• Take full ownership of various projects and processes across the Data Analysis and Delivery team

#LI-ZG1

• Bachelor’s degree required; majors in business and/or analytics is a plus
• 2 – 4 years of work experience in analytics or business
• Experience with a focus on the pharmaceutical industry is a plus
• Advanced proficiency in SQL querying is required
• Advanced Proficiency in Excel is required
• Python experience is a plus
• Strong ability to identify, investigate, and resolve data anomalies
• Strong written and oral communication skills
• Proven ability to work independently and take initiative
• Experience in a customer-facing role is a plus

What does IntegriChain have to offer?

• Mission driven: Work with the purpose of helping to improve patients' lives! 
• Excellent and affordable medical benefits + non-medical perks including Flexible Paid Time Off
• Robust Learning & Development opportunities including over 700+ development courses free to all employees

IntegriChain is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to race, color, religion, national origin, ethnicity, age, sex, marital status, physical or mental disability, gender identity, sexual orientation, veteran or military status, or any other category protected under the law. IntegriChain is an equal opportunity employer; committed to creating a community of inclusion, and an environment free from discrimination, harassment, and retaliation.

Our policy on visa sponsorship for US based positions: Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by IntegriChain.