IntegriChain is the data and application backbone for market access departments of Life Sciences manufacturers. We deliver the data, the applications, and the business process infrastructure for patient access and therapy commercialization. More than 250 manufacturers rely on our ICyte Platform to orchestrate their commercial and government payer contracting, patient services, and distribution channels. ICyte is the first and only platform that unites the financial, operational, and commercial data sets required to support therapy access in the era of specialty and precision medicine. With ICyte, Life Sciences innovators can digitalize their market access operations, freeing up resources to focus on more data-driven decision support.  With ICyte, Life Sciences innovators are digitalizing labor-intensive processes – freeing up their best talent to identify and resolve coverage and availability hurdles and to manage pricing and forecasting complexity.

We are headquartered in Philadelphia, PA (USA), with offices in: Ambler, PA (USA); Pune, India; and Medellín, Colombia. For more information, visit www.integrichain.com, or follow us on Twitter @IntegriChain and LinkedIn.

Core Job Details:

• Location: Remote, East Coast
• Reports To: Chief People Officer
• Direct Reports: 4 Talent Acquisition Specialists (various levels), 1-2 indirect reports

Your mission at IntegriChain:

Responsible for development and execution of global Talent Acquisition operations in support of the overall business plan and strategic direction of the organization, specifically in the areas of recruiting, interviewing, selection, TA metrics & analytics and employer branding. The Senior Manager of Talent Acquisition provides hands-on leadership to continuously develop and improve our best in class Talent Acquisition function focused on the best candidate experience. This position sits within the Global People & Culture team and leads the TA function across the US, India and Colombia.

What this role entails:   

• Lead a team of 5+ Talent Acquisition professionals in full life-cycle recruiting for a growing technology-focused organization in the pharmaceutical space, providing guidance, direction and coaching to team members and the organization on all aspects of the function in order to successfully execute against the annual hiring plan
• Build rapport and maintain  strong relationships with HR Business Partners, business unit leaders, finance and FP&A, and hiring managers to enable the success of the TA team and ensure sourcing, interviewing and selection activities are executed professionally and consistently
• Responsible for leading, driving and improving the areas of interviewing, hiring, selection, talent acquisition metrics & analytics, pre-hire onboarding, and employer branding
• Act as the escalation point for Talent Acquisition issues and ensure communication channels and materials are up-to-date and accessible to all team members, including talent acquisition policies and procedures
• Oversee the execution of the Talent Acquisition and Pre-Hire Onboarding processes; responsible for any changes or improvements to these processes to foster a successful Talent Acquisition team
• Active management of the organization’s hiring plan - ensuring accurate job status representation and up to date information is available for forecasting as well as point-in-time needs related to recruitment of headcount 
• Partner with TA team to identify appropriate workload management and recruitment assignments and continuously assist with load balancing  
• Coach and provide guidance to business leaders and line managers on interview approach, best practices, and ensuring appropriate candidate selections, as much as possible 
• Responsible for maintaining and improving Talent Acquisition metrics and analytics and communicating these analytics to leadership on a regular basis
• Direct recruitment activity and responsibility for a subset of particular roles on a periodic basis (this is not a primary task for the role but occurs when the internal team exceeds requisition load capacity)
• Partner with other team members across the entire organization on special projects, including budgeting and compensation, diversity and inclusion, and professional development

What success looks like in this role:

• Low first-year turnover across all BUs and functions
• Improved consistency and functionality of TA tools, technologies and processes that result in high-quality outcomes across TA metrics
• TA team members who indicate a strong sense of support and guidance, and whom consistently receive positive feedback from hiring managers and candidates for their efforts

What you’ll need to thrive in this role:

• Great time management, interpersonal and communication skills
• Strong customer focus, approachable, patient and empathetic with strong critical thinking and problem-solving skills
• Resourceful, well organized, highly dependable and efficient, with a strong attention to detail and a high degree of accuracy
• Self-directed mindset, coupled with a strong ability to work with a diverse group of people across the organization to seek out information, identify solutions to current and future needs and recommend and/or execute against solutions
• Strong corporate communication skills required, inclusive of consensus building, expectation setting, and stakeholder involvement and management 
• Drive to continuously improve operational processes and candidate experiences

What you’ll bring to the table: 

• 7+ years of internal full lifecycle recruiting experience, with 3+ years of management experience in mid-sized organizations (required)
• Bachelor's degree (or equivalent experience) required
• Experience managing and coaching Talent Acquisition professionals across multiple countries required
• Hands-on experience with writing job descriptions and managing job postings required
• Experience recruiting in the life sciences technology industry preferred
• Strong knowledge of corporate Talent Acquisition functions, systems and technology, including Talent Acquisition data analytics and reporting and Applicant Tracking Systems (experience with Smart Recruiter ATS a plus)
• Familiarity with a variety of different selection methods  (interviews, assignments, psychological test etc.) preferred
• Understanding of technical teams and their unique culture preferred 
• Knowledge of employer branding techniques and best practices preferred
• Knowledge of general HR functions, employment law and hiring-focused compliance requirements is a plus

What does IntegriChain have to offer?

• Mission driven: Work with the purpose of helping to improve patients' lives! 
• Excellent and affordable medical benefits + non-medical perks including Flexible Paid Time Off (PTO), 401(k) Plan with a Company Match to prepare for your future, Parental Leave, Mental Health HRA and Lifestyle Spending Account, Student Loan Reimbursement and much more!
• Robust Learning & Development opportunities including over 700+ development courses free to all employees

IntegriChain is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to race, color, religion, national origin, ethnicity, age, sex, marital status, physical or mental disability, gender identity, sexual orientation, veteran or military status, or any other category protected under the law. IntegriChain is an equal opportunity employer; committed to creating a community of inclusion, and an environment free from discrimination, harassment, and retaliation.

Our policy on visa sponsorship for US based positions: Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by IntegriChain.