About Us:

Insightsoftware is a growing, dynamic software company that helps businesses achieve greater levels of financial intelligence across their organization with our world-class financial reporting solutions. At Insightsoftware, you will learn and grow in a fast-paced, supportive environment that will take your career to the next level. We are looking for future insighters who can demonstrate teamwork, results orientation, a growth mindset, disciplined execution, and a winning attitude to join our growing team!

A self-motivated individual desiring to play an integral part in a growing insightsoftware product line. Power ON, which extends Power BI's functionality by providing write back capability.  As a member of the Professional Services team, you will be providing the following services to our Enterprise customers and partners:

• Take part in pre-install, architectural discussions. This includes the participation to calls with the IT teams of some of the largest organisation in the world
• Install and configure Power ON solutions in the client’s environment, this is done through web meetings during which you are providing the guidance to the customer and lead them to a successful installation and configuration.
• Troubleshoot and solve infrastructure related issues
• Provide advice to our teams, partner and our customers to optimize the performance of their Power ON solutions.
• Participate to the preparation of customer proposals for professional services related to the provision of  installation/infrastructure/optimization services.
• Collaborate across teams, enhance services process

Technical Skills (6-8 years of experience required)

• Installation and configuration of complex solutions in the client’s environment
  • Deploying .NET applications to App Services in Azure
  • Install on Windows server
• Authentication Experience: AAD, OAuth, Windows Authentication ((NTLM/Kerberos), MSI
• Troubleshooting, including  Analyze logs (Event viewer, .NET logs, various trace sources) and Use browser's developer tools
• SQL Server and SSAS (tabular mode), including configuring service and firewall
• IIS manager and web.config
• Windows Server including AD, Firewall and Services
• Azure Administration (AAD, App Services, App Registrations, SQL & AAS services)
• Powerbi.com, Power BI Report Server administration
• Power BI Gateway administration experience
• Some experience with non-Microsoft data sources required (Snowflake, Oracle, PostgreSQL, MySQL, Synapse, Big Query)

Non-Technical Skills

• Strong organizational skills
• The ability to ramp up quickly, strong sense of ownership, and a bias for action.
• Excellent written and Spoken English, for frequent communications with customers' and partners' multinational teams
• An advanced English vocabulary on IT technical terms.
• Availability to work Eastern Standard Time hours.
• Ability to handle workload with a sense of urgency
• Reliability
• The patience to work with customers that will require guidance / coaching.

Education:

• A bachelor’s degree in Computer Science, or equivalent experience.

All your information will be kept confidential according to EEO guidelines.

** At this time insightsoftware is not able to offer sponsorship to candidates who are not eligible to work in the country where the position is located. **

insightsoftware About Us: Hear From Our Team - InsightSoftware (wistia.com)