We believe data is the fuel that powers the modern enterprise. Our mission is to help companies shorten the path from data to decision and empower customers to out-think and out-perform the competition. Trusted by more than 1,300 global businesses, our products deliver unmatched value in data integration and connectivity and in process analytics and automation. Our relentless focus on customer satisfaction is why 1,300 global enterprises choose Magnitude to maximize their ERP investment – on-prem and in the cloud – to turn data into insight and insight into action. For more information, please visit magnitude.com.

About Us:

Magnitude Software is a leading provider of software solutions for the Enterprise Information Management market. Our Magnitude Software family of solutions dramatically accelerates time-to-value for your Enterprise Information Management needs including query, reporting, analysis, and master data management for enterprise Applications, with a low total cost of ownership. We’re busy evolving the way people and organizations manage information. Our technologies help companies access and analyze their data no matter where it resides-all from a single point of entry. The Magnitude Software integrated suite of products is designed to boost productivity by empowering end users and decision makers with secure access to the right data at the right time, allowing them to easily build their own custom reports and make timely decisions.

With over 600 customers worldwide including: British Telecom, Emerson, Merrill Lynch, Motorola, Nordstrom, Starbucks, Toshiba and Xerox, the Magnitude family of products has established a leadership position in the Enterprise Information Management.

Responsibilities

·         Serve as the first point of contact for inbound support requests via web, e-mail and phone.

·         Establish and maintain working relationships with internal teams, including professional services consultants, product management, engineers, and support staff

·         Maintain current functional and technical knowledge of the entire product line

·         Manage and drive competing requests across simultaneous client engagements

·         Provide clear and constructive product feedback to product management based on customer requirements

·         Help to document best practices in developing and deploying solutions

·         Web-based scripting technologies (JavaScript and VBScript).

·         General knowledge of common database systems (SQL Server, Oracle, MySQL, etc.).

·         SQL query writing.

·         Basic networking skills, to include operating systems and OS security interactions.

·         General knowledge of ETL processes and data modeling / data warehousing.

·         Strong understanding of Web Application technologies

·         Knowledge of Java and VB.NET programming language.

·         Web server setup and configuration (IIS, Tomcat, Weblogic, etc.).

·         Experience with data-driven web applications.

·         Will identify and solve client problems as needed.·        

Qualifications

·         Around 2 years of relevant work experience preferred

·         Bachelor’s degree in Computer Science or other relevant field of study preferred

All your information will be kept confidential according to EEO guidelines.

Magnitude Software is an Equal Employment Opportunity employer and as such does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status, or any other classification protected by applicable discrimination laws.

** At this time insightsoftware is not able to offer sponsorship to candidates who are not eligible to work in the country where the position is located. **

insightsoftware About Us: Hear From Our Team - InsightSoftware (wistia.com)