Insightsoftware, the leader in equity administration software and disclosure management, is looking for an experienced Database Administrator to join our team. This is a fast paced position requiring daily interaction with internal business partners as well as providing end to end technical guidance and support.

DevOps/CloudOps Engineer role requires maintaining reliable, fault tolerant infrastructure and application availability to meet the demands of our growing customer base. DevOps/CloudOps Engineer will be responsible for production operations and releases of SaaS applications deployed in the public cloud. This position requires 2-3 years of hands-on experience as a DevOps/CloudOps Engineer supporting production SaaS/PaaS environments.

Key Responsibilities:

• Support the applications and related cloud environments across the globe 
• Troubleshoot and resolve infrastructure issues, ensure proper security controls are in place
• Provision and de-provision customers, ensure 99.9% application SLA is met
• Perform scheduled maintenance activities, ensure that releases are planned, developed, validated, and deployed to testing and production environments
• Maintain regular backups of the environments and applications
• Participate in annual disaster recovery tests
• Participate in SOC/ISO audits and ensure all audit controls are adhered to
• Able and be willing to provide on-call duty

Qualifications Required:

• Good knowledge of Microsoft Windows Server administration, Active Directory, Microsoft IIS and PowerShell scripting 
• Understanding of network administration (VLANs, ACLs, VPN, routing etc.) and TCP/IP protocols
• Practical knowledge of Microsoft Azure is required
• Experience with Microsoft SQL Server and Microsoft SSAS is preferred
• Understanding of SDLC, CI/CD, Azure DevOps, release and management
• Knowledge of cryptography technologies (TLS, IPSec, FDE, TDE) and enterprise anti-virus systems
• Experience with managing single tenant and multi-tenant SaaS applications is preferred
• Relevant certifications are preferred, but not required 
• Ability to balance multi-task and multiple priorities while maintaining a high level of customer satisfaction

insightsoftware is an equal opportunity employer and encourage Indigenous Australians to apply.

** At this time insightsoftware is not able to offer sponsorship to candidates who are not eligible to work in the stated work location. **