Job Summary

Concentrate on maximising new publisher acquisition to drive sales growth in print on demand services.

Manage and grow existing publisher accounts by identifying and presenting opportunities to expand publisher engagement in global markets

Essential Job Duties: 

• Manage a portfolio of publishers to maximise their value by increasing print on demand titles submissions, revenue and achieving sales targets.
• Proactive acquire new business through publisher leads and manage the sales process from initial outreach to onboarding.
• Build and maintain strong client relationships to ensure satisfaction, retention and repeat business.
• Collaborate with clients and UK Customer/Client Services team and, where appropriate, the US Sales team on global accounts to deliver seamless experiences and maximize customers/clients’ satisfaction and sales growth.
• Work with the Marketing department to generate more publisher leads and to set-up meetings with target organisations
• Attend industry/trade events representing Ingram Content Group and staying updated on market trends and identifying new opportunities.
• Negotiate pricing and contracts to align with client needs and achieve business objectives, with reference to the Deal Forms process as appropriate
• Maximize revenue and inventory opportunities through proactive upselling and cross selling services to maximize revenue and develop longer term partner relationships.
• Provide performance reports and actionable market insights to inform sales strategies and drive continuous improvement.
• Participate in planning and implementation with publishers through to contract signature stage, following agreed protocols for contract negotiation. Engage with relevant business units in the development of project execution and implementation planning post contract signature.
• Regularly report on activities and completed sales across the range of solutions.
• Deliver regular customer, competitor and market feedback to support strategic decision-making.
• To be responsible for your own Health and Safety and be aware of factors affecting your colleagues to maintain a safe environment.
• To report any accidents, potential hazards to your Line Manager immediately.

Qualifications: 

Experience:

• 3-5 years’ experience in sales OR book industry

Education:

• College / University degree or directly related year for year experience

Skills:

• Proven successful track record in previous sales role and managing key accounts
• Strong interpersonal skills / Influencing / negotiation skills
• Knowledge of the book industry
• Knowledge of principles and methods for promoting and selling products or services
• Requires sales focused and customer centric approach.
• Flexible and proactive
• Must possess effective oral and written communication skills and be computer literate.
• Must be able to manage workload by establishing priorities; be detail-oriented; and possess the ability to operate successfully within a fast-paced environment.
• A flexible approach to work, hours and be adaptable to change are critical attributes.
• Adherence to deadlines and meeting key deliverables.
• Critical thinking, analytical, time management and organizational skills
• Ability to work in a team and to develop constructive and cooperative working relationships with others, and maintain them over time
• Ability to exercise effective judgment, sensitivity, creativity to changing needs and situations
• Ability to receive and give information in a courteous manner over the telephone, via electronic communication or in person
• Ability to engage in active listening with co-workers, management and clients/customers
• Ability to apply new knowledge, technology and procedure to job responsibilities
• Ability to meet and maintain performance objectives (standards)
• Personal computing skills to include MS office (Excel, Word, Outlook)
• Experience in using CRM for sales forecasting, reporting and pipeline management

Essential Physical Demands:

• Ability to travel during working week (UK)
• Ability to sit at workstation for extended periods of time
• Ability to work effectively using a personal computer for long periods of time
• Ability to operate computer equipment, including keyboard and monitor, phone equipment and other necessary office equipment
• Ability to maintain consistent, punctual and regular attendance
• Ability to maintain full time work schedule during normal company operating hours

Perks/Benefits:

• Competitive salary
• Generous holiday plus Bank Holidays
• Life Assurance
• Company Pension Scheme
• Company Sick Pay Scheme
• Continuous Professional Development and Training Opportunities
• Business Casual dress code, dress down Fridays
• Free onsite parking
• Free Hot drinks
• Snack and Drink Vending machines on site
• Gym Membership Corporate Discount
• Service Awards