Want to join a key team that helps the world read?

At Ingram, the Operations team serves a key role within the organization.  We ensure that our distribution centers and manufacturing facilities function at maximum efficiency.   Safety is a core value in our distribution environment.  We emphasize this through training, education and accident prevention programs.  Process Improvement is another core value, and through innovations such as voice and Radio Frequency (RF) technologies, as well as feedback from our associates, we work toward constant improvement. 

The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways.  If you want to be part of a customer-centric team that strives for excellence, collaboration, innovation, we can’t wait to meet you!

• Ensures the timely shipping of all CDF, PTO, ING and other high priority orders
• Coordinates employees appropriately based on workload, moving resources between DMS Sort, PKMS Sort, and PKMS packout.
• Trains employees in DMS and PKMS functionality, and ensure completion of all open orders in the system
• Stages the Multi Sort and packout area daily as new orders arrive
• Communicates with leadership on any issues regarding CDF/PTO orders.
• Communicates with the Production and Case Departments for the status of CDF/PTO batches and reworks.
• Monitors conveyor and divert lines for inbound totes and look for totes needed for batches.
• Communicates with leadership in Chambersburg, TMS support and TN to resolve open order issues, missing totes, waves, address issues, etc
• Performs shipping closeouts in DMS and PKMS, as needed, to ensure timely transmission of ASNs.
• Maintains knowledge and understanding of the workflow in the Production and Case Departments
• Ensures all special processing tasks (VAS) are completed as required (gift warp, audits, etc)
• Monitors associate performance and provide feedback to associate and leadership

• High School Diploma or equivalent.
• 1 year PTO/CDF experience within an ICG/Lightning Source, LLC facility

B Shift: Wednesday through Friday, every other Saturday 07:00AM-07:00PM

A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.

• 10 vacation days & 10 sick days accrued annually and 3 personal days
• 401K match, Life and AD&D, Employee Assistant programs, Group Legal, & more
• Wellness program with access to onsite gym and basketball court for associates

• Avid reader? Numerous opportunities to engage with books and authors
  • Free card registration at the Nashville Public Library
  • Discounted offers to self-publish with IngramSpark®!
• Encouraged continued education with our tuition reimbursement program
• Financial and in-kind opportunities to engage with non-profits in your community
  • Company match program for United Way donations
  • Volunteer opportunities and in-kind drives for non-profits throughout the year
• Casual Dress Code

The world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd. 

Ingram Content Group LLC is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.

• EEO/AA Employer/Vet/Disabled
• We participate in EVerify.
• EEO Poster in English 
• EEO Poster in Spanish