At Informa, no two days and no two people are the same, and you'll find the freedom, opportunity and support of a fantastic community to make a real impact. 
We’re an international business that connects specialists with knowledge, helping them to learn more, know more and do more through live and on demand events, digital and data-driven services and academic research. 

We are home to over 14,000 colleagues across 30 countries and are a member of the UK’s FTSE 100 group of leading public companies.

In Global Support, we provide expert guidance and hands-on support to the Informa Group and Informa’s many business teams. Across tech, finance, legal, corporate development, HR, communications, operations and many other areas, we work collaboratively and flexibly to help our brands serve their customers and help the company succeed.

This role is based out of Shawnee, KS

HR Operations is responsible for the full ‘Hire to Retire’ employment cycle of approx. 12,000 colleagues globally and is split into 3 areas, HR Shared Services Organisation (HRSSO) EU, America’s, APAC.

At Informa, one of our top strategic goals is growth and market expansion via Mergers & Acquisitions (M&A). The HRSSO function is critical to the success of our M&A activity and embedding them within our HRSSO service offering. The HRSSO Specialist will support in the day-to-day activity within the M&A service.

Key responsibilities

The HRSSO Specialist (M&A) is expected to assume the following key responsibilities plus any other reasonable duties as required:

• Management of the HRIS systems (SAP and Oracle) to ensure colleague M&A profiles are maintained and accurately updated with any changes whilst the records remain as non-payroll relevant.  
• Understands the Global regional differences within the HRIS and can switch effectively between each country.
• Create and Issue off cycle activities and preparation to switch records from M&A to HRSSO BAU (for example but not limited to:- employee file creation, right to work coordination, Welcome Letter/contract creation, Bank Detail and Personal Details requests).
• Support the team lead in data integrity during capture and checking for system uploads.
• Support the team lead in any HRIS testing ahead of new changes.
• Handles diverse and confidential information requiring extreme accuracy, independent judgement and discretion.
• Explore and Resolve HRIS to IT interface escalations when identified
• Explore and Resolve Headcount queries when identified

People Management Responsibilities

• Work collaboratively across teams/businesses
• Act as a role model to others
• Provide help and a buddy system to other members of the team depending upon your level (SSC Specific)

Skills & Abilities

• Good communication skills with the ability to build good relationships with a wide range of stakeholders, internal departments and key contacts
• Proficient skills in Excel, Word and Outlook are essential
• Remain approachable under pressure
• Knowledge and ability to use relevant internal systems
• Ability to act with integrity, tact and diplomacy with sensitive and confidential information and handle it in a secure and safe manner at all times
• Work as part of a team
• Ability to complete a variety of related tasks
• Pro-actively solve problems
• Excellent Customer Service skills
• Good time management skills
• Ability to be flexible within role
• Excellent oral and written communication skills

Knowledge & Qualifications

• General familiarity in HR functions with preference given to candidates possessing 1-2 years of related experience, or equivalent skills
• Previous experience within a HR Shared Services environment desirable
• A good knowledge of ADP, Oracle HR, and SAP HR system essentials is a plus
• Basic knowledge of data management lifecycles in a core HR system
• Basic knowledge of payroll and benefits administration
• Basic knowledge of HR policies
• Proficiency in MS Office applications

We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely.

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com

Our Benefits include:

• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
• Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
• Recognition for great work, with global awards and kudos programs
• As an international company, the chance to collaborate with teams around the world

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

See how Informa handles your personal data when you apply for a job here.