At Informa, no two days and no two people are the same, and you'll find the freedom, opportunity and support of a fantastic community to make a real impact.

We’re an international business that connects specialists with knowledge, helping them to learn more, know more and do more through live and on demand events, digital and data-driven services and academic research.

We are home to over 10,000 colleagues across 30 countries and are a member of the UK’s FTSE 100 group of leading public companies.

In Global Support, we provide expert guidance and hands-on support to the Informa Group and Informa’s many business teams. Across tech, finance, legal, corporate development, HR, communications, operations and many other areas, we work collaboratively and flexibly to help our brands serve their customers and help the company succeed.

In this role, you’ll need to commit to traveling to our Colchester office 2-3 days a week.

As part of the HR SSO team, you’ll be responsible for the complete ‘Hire to Retire’ employment cycle, supporting around 11,000 colleagues globally. This team is organized into four regions: EMEA, Americas, APAC, and Management Information (MI).

Your focus will be within HR SSO EMEA, which serves approximately 4,000 colleagues and is divided into two key areas: Pre-employment and Administration.

Key responsibilities

As the HR SSO Specialist (Admin), you will:

• Be the first point of contact for colleagues on all employee lifecycle inquiries, handling and resolving queries professionally and promptly.
• Manage HRIS systems (SAP and Oracle), ensuring colleague profiles are up-to-date and maintained accurately throughout the month, alongside managing colleague files.
• Collaborate with HR Business Partners, Payroll, and Benefits teams to meet all payroll deadlines seamlessly.
• Prepare, run, and submit monthly payroll, coordinating with both our in-house payroll team and external provider, ADP.
• Generate various letters on request, including change letters, parental leave, absence, flexible working, and other ad hoc documents.

As the HR SSO Specialist (Pre-employment), you will:

• Handle a variety of confidential information, exercising accuracy, independent judgment, and discretion in every detail.
• Serve as the first point of contact for hiring managers and candidates, addressing recruitment and vacancy inquiries with professionalism and efficiency.
• Oversee daily operations within the candidate management system (Smart Recruiters), ensuring smooth recruitment processes.
• Collaborate closely with hiring managers to verify Right to Work (RTW) documents for all new hires before their start date.
• Initiate new starter processes in the relevant systems to set them up for success.
• Prepare essential new starter documentation, including offer letters and contracts, ensuring a seamless onboarding experience.

Your role will be essential in creating a positive and efficient start for every new team member.

Knowledge & Qualifications

• A good knowledge of SAP and/or Oracle system preferable
• Good knowledge and understanding of HR/Payroll administration
• Previous experience within an HR SSO environment desirable

• Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive and most of us balance time in the office with time working remotely 
• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
• Time out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• A flexible range of personal benefits to choose from, plus company funded private medical cover
• A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares
• Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more
• Recognition for great work, with global awards and kudos programmes
• As an international company, the chance to collaborate with teams around the world

We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Informa is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, colour, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, citizenship, or other protected characteristics under local law.