Inetum is a European leader in digital services, supporting organizations as they navigate continuous technological change. The company helps clients accelerate their digital transformation through a broad portfolio that includes consulting, application services, digital engineering, cloud, cybersecurity, platforms, and infrastructure services

The IT Operations Engineer is responsible for ensuring the stability, security, and operational readiness of applications and infrastructure within an Agile and DevOps environment. Acting as a key link between Development, Infrastructure, Security, and Production Support teams, the role focuses on integrating operational requirements into solution design, enabling reliable production environments, driving automation, and promoting continuous improvement across the software delivery lifecycle.

Key Responsibilities

Solution Design & Production Readiness

• Contribute to the design of scalable, secure, and resilient technical solutions.
• Ensure production and infrastructure requirements are considered throughout the project lifecycle.
• Advise teams on technology choices, operational standards, and best practices.

DevOps & Infrastructure Management

• Integrate infrastructure, monitoring, security, and automation requirements into the Product Backlog.
• Support development teams in delivering secure and reliable solutions.
• Manage and maintain Production and Non-Production environments.
• Facilitate deployments, infrastructure provisioning, and environment readiness.

Service Reliability & Operations

• Implement monitoring, alerting, and observability solutions.
• Support incident resolution and production releases while ensuring SLA compliance.
• Maintain operational documentation, disaster recovery, and business continuity procedures.
• Identify operational risks and implement mitigation plans.

Continuous Improvement

• Drive automation, Infrastructure-as-Code, and operational efficiency initiatives.
• Promote DevOps practices and production best practices across teams.
• Collaborate with Production Support teams to improve service reliability and performance.
• Contribute to ongoing improvements in processes, tools, and delivery practices.

• 2–3+ years of experience in IT Operations, DevOps, Infrastructure, Site Reliability Engineering, or similar roles.
• Experience working within Agile and DevOps delivery environments.
• Hands-on experience supporting production-critical applications and infrastructure.

Technical Skills

• IT Infrastructure Management
• Production Operations & Service Management
• IT Risk Management
• Cybersecurity Fundamentals
• Incident, Problem, and Change Management
• Infrastructure Automation
• Monitoring and Observability Practices

DevOps & Cloud Technologies

Hands-on experience with:

• Docker
• Kubernetes
• OpenShift
• Helm
• GitLab
• Jenkins
• Artifactory
• SonarQube
• Ansible
• Mattermost

Monitoring & Observability tools:

• Elastic Stack (ELK)
• Grafana
• Dynatrace

Operating Systems:

• Linux
• Windows Server

Methodologies:

• Agile
• DevOps
• Infrastructure as Code (IaC)

Behavioral Competencies

• Strong analytical and problem-solving skills
• Customer-centric mindset
• Excellent communication and collaboration abilities
• Results-oriented approach
• Proactive and innovative attitude
• Ability to influence and engage stakeholders
• Strong sense of ownership and accountability
• Adaptability in fast-paced environments

Languages

• English – Professional/Fluent (Mandatory)
• French – Working Proficiency (Preferred)

Additional Information

• Availability to travel internationally when required.
• Experience in highly regulated enterprise environments is considered a strong advantage.
• Exposure to banking, financial services, or large-scale corporate environments is a plus.

Ideal Profile: A proactive IT Operations/DevOps professional with strong infrastructure and production support expertise, capable of ensuring operational stability while driving automation, reliability, and continuous improvement across the software delivery lifecycle.