Functional Application Support

  • Full-time

Company Description

Inetum is a European leader in digital services, supporting organizations as they navigate continuous technological change. The company helps clients accelerate their digital transformation through a broad portfolio that includes consulting, application services, digital engineering, cloud, cybersecurity, platforms, and infrastructure services

Job Description

We are looking for a highly motivated Functional Application Support Consultant to join our ALMT (Asset Liability Management & Treasury) team. This role ensures the stability, reliability, and continuous improvement of a booking application used by Front Office (FO) and Middle Office (MO) teams across the EMEA region.

The ideal candidate combines strong analytical and problem‑solving skills with a solid understanding of financial products and technical expertise.

    Key Responsibilities

    Application & Production Support

    • Manage and resolve technical and functional incidents related to the booking application and its ecosystem.
    • Act as the primary point of contact between end users (FO/MO) and IT teams (production, development, business analysts).
    • Monitor platform performance and ensure production stability.
    • Contribute to release management activities.

    Continuous Improvement

    • Proactively suggest ways to automate or eliminate repetitive manual tasks.
    • Update support documentation and develop user guides to enhance knowledge sharing.
    • Collaborate with project and IT teams to improve system functionality and overall user experience.

    Qualifications

    • SQL
    • Unix
    • ITIL methodologies
    • Experience using ServiceNow or similar ticketing tools
    • Understanding of financial markets, specifically debt and cash‑flow instruments
    • English: Expert level (written and spoken)

    Soft Skills

    • Excellent verbal and written communication
    • Strong teamwork and collaboration abilities
    • Analytical mindset
    • Effective problem‑solving skills
    • Flexibility and adaptability in a dynamic environment

    Additional Information

     

     

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