Azure & Windows Admin L3
- Full-time
Company Description
Inetum is a European leader in digital services. The Inetum team, made up of 28,000 consultants and specialists, works every day to generate digital impact for companies, public sector entities, and society. Inetum’s solutions aim to contribute to the performance and innovation of its clients, as well as to the common good.
Present in 19 countries with a dense network of locations, Inetum collaborates with major software vendors to address the challenges of digital transformation with proximity and flexibility.
Driven by its ambition for growth and scale, Inetum generated a revenue of 2.5 billion euros in 2023.
Job Description
Inetum Managed Services Operations provides 24/7 support to multiple European customers. As an Azure & Windows Admin L3, you will act as a senior technical reference, ensuring service continuity, handling complex incidents, and supporting automation and continuous improvement initiatives.
You will collaborate closely with Level 1 and Level 2 teams, helping guide and coach them, while also taking ownership of advanced issues and infrastructure challenges.
Key Responsibilities
- Provide 3rd-level support for Windows Server and Azure infrastructures.
- Take full ownership of incidents and ensure resolution with high customer satisfaction.
- Lead problem-solving activities and contribute to continuous service improvement.
- Create, validate, and improve documentation and procedures for L1/L2 teams.
- Participate in 24/7 on‑call rotation.
- Support implementation of new solutions, changes, and automation initiatives.
- Act as a mentor and technical reference for junior colleagues.
Qualifications
- Windows Server Administration
- Experience with Windows Server 2016/2019/2022.
- Strong knowledge of Active Directory, GPOs, DNS, DHCP, TCP/IP.
- Security best practices and patching.
- Experience with virtualization technologies (VMware/Hyper‑V).
- Azure Administration
- Deployment and management of Azure VMs, VNets, Storage, Load Balancers, ...
- Understanding of Azure networking: VPN Gateway, ExpressRoute, IP addressing.
- Experience with Azure AD, RBAC, Policies, and Security Center.
- Monitoring using Azure Monitor, Log Analytics, Application Insights.
- Automation with PowerShell, Azure CLI, Logic Apps, Automation Accounts.
- Experience with Azure Backup, Site Recovery, and DR strategies.
- Passion for IT and continuous learning.
- Strong analytical and troubleshooting mindset.
- Customer-oriented approach and strong communication skills.
- Ability to work under pressure and make autonomous decisions.
- Team player, proactive, dedicated, and reliable.
- Fluent in English (spoken & written).
Additional Information
- Nice-to-Have
- Knowledge of AKS, Docker, CI/CD (Azure DevOps, GitHub Actions).
- Experience with IaC (ARM, Bicep, Terraform).