WHO WE ARE

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

• We Will Hire, Inspire, Promote and Retain the Best – A’s Hire A’s
• We Will be Totally Customer Centric
• We Will Be Data Driven – System Thinking – Entrepreneurial
• We are Committed to True and Shared Value Creation
• We Will be Human-Centered and AI Enabled
• We are Committed to Caring About Each Other, Our Communities, Our Environment

MISSION

The Clerk, Accounts Payable is responsible for reviewing and processing EDI and non-EDI vendor invoices and posting within the relevant accounting period.

KEY PERFORMANCE METRICS

• Accurate and timely processing of expense and trade invoices
• Timely follow up and resolution of outstanding items
• Corporate policy and procedure adherence on approval levels
• Positive feedback from vendors and internal stakeholders

KEY ACCOUNTABILITIES

Functional

• Responsible for the timely and accurate processing of invoices
• Review indirect invoices for correct coding and approval levels as per corporate policy and guidelines
• Manually input non-EDI invoices into SAP on a weekly basis accurately within approved limitations (direct & via Winshuttle)
• Timely review and approval of employee expense reports against our T&E policy
• Identify issues with invoices and follow up with vendors and/or internal teams for resolution
• Identify exceptions on invoices with regards to price and/or quantity differences and generate the appropriate debit notes, and work in collaboration to investigate variances ensuring timely resolution
• Conduct vendor statement reconciliations as required
• Communicate with vendors in a professional and courteous manner
• Proactively handle the accounts payable email inbox and respond to inquiries promptly
• Act as an advocate for the customer by placing them at the forefront of all decision-making and design processes
• Proactively identify and anticipate customer and stakeholder expectations and needs
• Challenge the status quo by consistently identifying areas for improvement, diagnosing issues and working to resolve them

People

• Collaborate with others to drive flexible and iterative solutions, quickly and easily
• Share technical knowledge with others and actively seek to learn from those more knowledgeable than yourself
• Help others see the impacts of their efforts and proactively engage other functions to get input
• Encourage others to freely share their point of view and be open to feedback

Cultural

• Model Indigo’s beliefs and convey a positive image in everything you do
• Celebrate diversity of thought and have an open mindset
• Take an active role in fostering a culture of continual learning, taking risks without the fear of making mistakes
• Embrace, champion and influence change through your team and/or the organization

SCOPE

Reports to: Manager, Accounts Payable

Manager once Removed (MOR): Director VP, Finance & Accounting

KEY RELATIONSHIPS

Internal:

• Interfaces and builds relationships with: Manager, Accounts Payable, Sr Manager, Finance & Accounting, VP Finance & Accounting, other members of the Finance & Accounting teams, varying Support Office departments, Retail Operations.

External:

• Interfaces with external vendors

Work Experience / Education / Certifications

• College diploma in accounting, or equivalent is preferred
• Minimum 1 – 3 years’ work related experience in an accounts payable field

Competencies / Skills / Attributes

• Demonstrated problem solving skills
• Excellent communication skills, both written and verbal
• Superior customer service skills
• Proficiency with SAP is a strong asset
• Strong understanding of Microsoft Office, with a focus on Microsoft Excel
• Organized and detail oriented, comfortable in a fast-paced environment

At Indigo, all applications submitted are reviewed in detail by our HR team. In certain aspects of the hiring process artificial intelligence (AI) tools may be used, specifically for screening and assessments. These tools support our team and are used to help bring relevant criteria to the foreground and do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Color), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at [email protected]

This posting is for a current opportunity within Indigo.