ABOUT IQ-EQ

We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide.  We employ a global workforce of 6,500+ people across 25 jurisdictions and have assets under administration (AUA) exceeding US$857 billion. We work with 13 of the world’s top-15 private equity firms. 

Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts. 

Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding. 

We’re driven by our Group purpose, to power people and possibilities. 

As the Commercial Insights Manager, you will lead the delivery of commercial intelligence, market insights and business analytics that support strategic decision-making, revenue growth and client development across IQ-EQ.

Working within the Sales Operations & Enablement team, you will partner with stakeholders across multiple business lines to identify commercial opportunities, improve decision-making, and support strategic initiatives through high-quality reporting and market intelligence.

What you'll do

• You'll leverage market, competitor, client, and transaction data to identify trends, risks, growth opportunities, and strategic commercial recommendations.
• You'll analyse client portfolios and service usage to uncover cross-sell and upsell opportunities while supporting targeted commercial campaigns.
• You'll utilise CRM, Power BI, and external data sources to generate actionable insights, market intelligence, and revenue-focused recommendations.
• You'll design and maintain Power BI dashboards, executive scorecards, and commercial reports, providing visibility into pipeline performance, forecasting, revenue, win rates, and sales effectiveness.
• You'll partner with Sales, Finance, CRM, Operations, and senior stakeholders to deliver commercial analytics, ensure data governance, improve decision-making, and drive business growth and client retention.

What we Offer

• Competitive Total Rewards Package: Comprehensive annual compensation including basic salary, HRA, special allowance, provident fund, gratuity, internet allowance, and food allowance.
• Health & Insurance Coverage: Medical insurance, group term life insurance, and personal accident insurance.
• Allowances & Support: Transportation/transport allowance and shift allowance.
• Paid Time Off: Generous leave policy to support work–life balance.

About you

• You have 6+ years of experience in commercial insights, business intelligence, strategic analytics, or sales enablement, preferably within the financial services industry.
• You possess advanced proficiency in Microsoft Office, Power BI, and CRM applications, with the ability to leverage data for business decisions.
• You have a strong understanding of financial services trends, market dynamics, and commercial drivers, combined with a passion for client service.
• You are detail-oriented and highly analytical, with the ability to translate complex data into actionable insights and recommendations.
• You demonstrate excellent English communication skills, are well-organised and resilient under pressure, and thrive as a collaborative team player who shares knowledge and expertise.

OUR COMMITMENT TO YOU AND THE ENVIRONMENT

Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment.  

There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee. 

Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 6,500+ employees - from 94 nationalities, across 25 countries - to each achieve their potential.  Through IQ-EQ Launchpad we support women managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced. 

We’re committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients’ sustainability and success lead to our sustainability and success.