ABOUT IQ-EQ 

We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide.  We employ a global workforce of 5,800+ people across 25 jurisdictions and have assets under administration (AUA) exceeding US$750 billion. We work with 13 of the world’s top-15 private equity firms. 

Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts.                                            

Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding. 

THIS ROLE

A senior client-focused role responsible for managing high-value portfolios, leading and developing teams, driving business growth, and ensuring strong performance, compliance, and operational excellence in line with strategic objectives

What you'll do

• You’ll support the Senior Manager in fostering a strong client service and business development culture by consistently demonstrating the organisation’s values
• You’ll take ownership of a high-value client portfolio, applying advanced technical expertise to ensure high-quality service delivery
• You’ll lead and manage a Client Administration Team, ensuring efficient oversight of client portfolio administration and team performance
• You’ll support the achievement of business KPIs by monitoring performance, ensuring effective control, and aligning outputs with organisational goals
• You’ll contribute to business growth and risk management by identifying opportunities, supporting follow-up actions, and assessing regulatory and legislative impacts

What we offer

• Base Salary: Competitive salary based on role, experience, and market standards
• Annual Bonus: Discretionary bonus linked to individual, team, and company performance
• Referral Rewards: Bonus for successful employee referrals
• Pension: 6% non-contributory employer pension scheme
• Insurance Benefits: Medical, dental, life assurance, and income protection coverage
• Health & Wellbeing: Cash plan, counselling support, eye care, and sick pay
• Leave & Flexibility: 25–30 days leave, hybrid working, flexible work, and nimble days
• Family Benefits: Maternity, paternity, and adoption leave support
• Learning & Development: Professional qualification and career development support
• Additional Perks: Recognition programs, social events, volunteering, and long service awards

About you

• You hold an ICSA or CGI Diploma qualification, or another relevant professional qualification in fund or fiduciary services.
• You have a strong understanding of the laws and regulations related to Fund Services Business.
• You demonstrate solid knowledge of industry best practices in fund and company administration.
• You bring a minimum of 7 years of relevant industry experience, with the ability to perform effectively under pressure and meet tight deadlines.
• You show strong risk awareness and uphold high standards of integrity, equality, and diversity in your approach to work.

OUR COMMITMENT TO YOU AND THE ENVIRONMENT 

Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment.  

There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee. 

Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 5,800+ employees - from 94 nationalities, across 25 countries - to each achieve their potential.  Through IQ-EQ Launchpad we support women managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced.  

We’re committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients’ sustainability and success leads to our sustainability and success. We’re emotionally invested in our clients right from the beginning.