We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide.  We employ a global workforce of 5,800+ people across 25 jurisdictions and have assets under administration (AUA) exceeding US$750 billion. We work with 13 of the world’s top-15 private equity firms.  

Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts.  

Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding.  

We’re driven by our Group purpose, to power people and possibilities.  

What you'll do.

TASKS / DUTIES

• Work with ERP Team in resolving NetSuite requests and issues in a timely manner.
• Provide NetSuite developer expertise utilizing industry experience, business analysis, best practices and logic to facilitate business requirements.
• Troubleshoot issues with scripted solutions and provide on-going support to optimize user adoption and NetSuite configuration.
• Identify business requirements, functional design, prototyping in sandbox, process design (including scenario design, flow mapping), testing, training, defining support within the NetSuite system.
• Conceptualize, develop and test detailed designs for business solution components and prototypes within the NetSuite system.
• Undertake any additional reasonable tasks as deemed necessary.
• Support other departments as required.

KEY SKILLS:
Functional Areas and Responsibilities

• The role will require core NetSuite skills such as but not limited to the following: OneWorld, Service Resource Planning, Advanced Projects, Reports & Saved Searches.

Communication

• The individual will need to be able to communicate difficult concepts to users at all levels across the business. Should be comfortable using a variety of communication methods, and requires a strong mental attitude, and business acumen to be able to rationalise and critique requests from the wider business.

Planning and Organisational Skills

• A high level of organisation is required to ensure that all deadlines are achieved, and project plans are maintained meticulously.

What we offer

• Comprehensive remuneration and pension: motivating financial packages based upon market rates for your role and is proportionate to your qualifications, level of experiences and skills profile
• Wellbeing: additional social benefits such as private health and dental cover, life assurance and etc
• Annual leave: our employees are entitled to 25 days paid leave plus all statutory public holidays
• Maternity and paternity leave, education leave and etc
• Flexible working: we recognise the value of working flexibly and want to ensure all employees enjoy an excellent work-life blend. As such, we are open to conversations with employees related to setting up flexible working arrangements.

• Graduate of BS Computer Science or any IT related course
• NetSuite Developer Certification is a plus but not required
• At least 3 years NetSuite development using SuiteScript 2.0 & 2.1 are a must
• Experience in building NetSuite integration with other systems
• NetSuite Reporting experience
• Web Design experience preferable
• Ability to articulate technical issues to a non-technical audience and vice versa
• Strong analytical, problem solving & troubleshooting skills
• Willing to assume a permanent EMEA schedule (4pm-1am / 5pm-2am Manila time)

OUR COMMITMENT TO YOU AND THE ENVIRONMENT  

Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment.  

There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee. 

Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 5,800+ employees - from 94 nationalities, across 25 countries - to each achieve their potential.  Through IQ-EQ Launchpad we support women managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced.

We’re committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients’ sustainability and success leads to our sustainability and success. We’re emotionally invested in our clients right from the beginning.