The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them.

We are determined to bring a little bit of Sweden to Mexico.

To contribute a great meeting point with customers at all sales channel by securing high availability of our offers, with a high quality products and services at the lowest cost possible. To achieved an enjoyable, convenience and successful shopping and buying experience by using all media and sales channel available in order to attract and encourage more customers to visit more often and maximising the sales potential.

• Lead, develop and inspired goods flow and self-serve team and work with service office matrix partners to secure the highest possible of competent co-workers, goods availabilities at all channel for all time at the lowest cost possible.
• Work closely with Sales Supply Support Manager to secure a common short – midterm capacity plan by adjusting the supply to the store in order to maximise logistical efficiency with the right balance and smooth incoming volume.
• Secure an efficiency goods flow process in flow and adhere to Global Service Protocol.
• Work together with business partner, to ensure that goods that are delivered to IKEA store are according to IKEA standards.
• Contribute with relevance goods flow inputs to the store business plan and logistics action plan.
• Contribute to the lowest cost possible by ensure that self-serve team has the correct product knowledge, products range and services offer so that they can share with customers, to improve the shopping experience and maximising sales potentials.
• Ensure that self-serve team understand and knows different IKEA sales and communication channel and IKEA know-how, in order to make the best commercial use and sharing this information’s with the many customers
• Ensure that the right number of competent co-workers are always available at self-serve area at the right place and right time, securing that they are able and available to serve customers and actively help them in the buying process. 

• IKEA Value reflect how I work.
• Passionate about selling and giving the best to customers.
• Interest in Home Furnishing, People`s life at home and the IKEA product range.
• Passion for developing people and talent.
• Driven to exceed goal thru people.
• Creating a safety and health working environments.
• Sales steering.
• Ability to communicate fluent in English and Spanish
• Sales location management and sales space capacity.
• IKEA range management, phase in and phase out.
• Skills in creating an efficient and cost-effective commercial planning.
• Analytical numerical knowledge.
• Deep knowledge in IKEA IT systems and tools.
• Understand of budget, cost and performance indicator and how to use them to plan, follow up and steer the business.
• Understanding the Global Protocol Services, and local appendices relating to transport and delivery.
• Skilled in retail and logistics processes, tools and working method.
• Understanding of IKEA code of conduct and as well as regulation and legislation relating to health, safety and security.
• Understand situational leadership and business continuity management.
• A proven record of successful leadership.
• A considered decision maker.
• Ability to create a high performance retail.
• Ability to create business thru people by demonstrating a high leadership capabilities.
• Ability to make thing happens with speed, flexibility and simplicity.
• Ability to manage high volume and vibrant retail environment.
• Ability to manage operational performance while considering tactical plan.
• Ability to work during early and late hours of the day.

This position is based outside México City and  offers a rare opportunity to be part of the establishment of IKEA in a whole new market. You will get a chance to push boundaries and influence the direction of IKEA in Mexico. All as part of a caring and open culture where we live our values, work hard, have fun and operate with a long-term perspective.Because here opportunities arise and growth follows.

If you are interested to be part of our team please apply here!

Send us your CV in English