IHS Towers is one of the largest independent owners, operators, and developers of shared telecommunications infrastructure in the world by tower count and is the only towerco solely focused on the emerging markets. The Company has more than 40,000 towers across its 11 markets, including Brazil, Cameroon, Colombia, Côte d’Ivoire, Egypt, Kuwait, Nigeria, Peru, Rwanda, South Africa, and Zambia. For more information, please visit: www.ihstowers.com

Job Purpose

Oversee infrastructure uplift projects and performance for customers’ hub, platinum and terminal sites across the company’s tower portfolio.

Key Roles & Responsibilities

• Advisory Role: Provide advice to senior management, especially the Director, Regional Operations, on infrastructure priorities, equipment scheduling, and policy matters.
• Stakeholder Engagement: Organize kick-off meetings with relevant stakeholders to initiate projects effectively.
• Report Coordination: coordinate and track reports
• Documentation: Ensure thorough documentation of project plans, deliverables, expectations, and outcomes.
• Progress Updates: Keep the Director, Regional Operations informed about project status, deliverables, obstacles, milestones, and impacts.
• Issue Resolution: Identify and resolve project issues to meet productivity, quality, and customer goals.
• MSP Support: Assist Managed Service Providers (MSPs) in meeting project deadlines.
• Collaboration: Collaborate with the field Team to ensure smooth project completion.
• Continuous Improvement: Drive ongoing improvement in passive infrastructure operating and maintenance standards.
• Network Performance: Monitor network performance before and after infrastructure upgrades, making necessary adjustments.
• Infrastructure Coordination: coordinate the implementation of network infrastructure optimization projects across all tower sites.
• Operational Planning: Translate company strategic objectives into actionable operational plans with clear roadmaps and milestones.
• Project Closure: Manage the processing of Job Completion Certificates (JCCs) and ensure financial closure of projects.
• Budget Input: Contribute to the department's planning and budgeting process.
• Communication: Encourage effective communication among colleagues to facilitate information flow and issue resolution.
• Reporting: Prepare and submit comprehensive reports to the Director, Regional Operations on all matters related to the Projects team.
• Vendor Management: Maintain relationships with partners and vendors.
• Ad Hoc Tasks: Be ready to perform additional tasks and duties as assigned by the Director of Regional operation.
• Planning and execution of asset verification and audit, investigation and reporting on variances, making necessary recommendations to resolve discrepancies, and feeding into the fixed asset register.
• Develop and maintain strategic and annual asset management plans aligned with the company strategy and budget. Collaborate and consult with stakeholder functions where applicable to provide analysis and inputs to the asset planning process.
• Develop and oversee mechanism for managing, measuring, and maintaining EAM (Enterprise Asset Management) processes.
• Provide facilities and mechanisms to support and safeguard assets throughout their life cycle.
• Establish and execute a performance management system to evaluate effective utilization of assets in collaboration with relevant stakeholders.

Functional Competencies:

• Project Planning & Control
• Project Cost Management
• Vendor Management
• Process Management & Control
• Stakeholder Management
• Problem-Solving
• Integration Management

Behavioral Competencies:

• Collaboration & Teamwork

• Bachelor’s degree in Telecommunications Engineering and/ or related discipline.
• Advanced degree and/ or project management certifications, such as PRINCE2, PMP, etc, will be an asset.
• +10 years’ relevant experience in the telecoms industry.

Organizational Competencies

Customer Focus - People demonstrating this competency understand & exceed our customers’ needs. They develop trusted, reliable & collaborative relationships. They are consistently operating to the highest standards of service & delivery.

Innovation - People demonstrating this competency constantly seek new & improved ways to deliver our products & services. They champion engineering & skills development, and work to create a collaborative and supportive operating environment.

Integrity - People demonstrating this competency are open & honest in everything they do. They support financially & environmentally sustainable growth. They make socially responsible decisions and treat their stakeholders with respect.

Be Bold - People demonstrating this competency are thorough in analyses & decision-making. They are courageous in expanding existing markets & developing new ones. They confidently pursue appropriate financial returns and are forward-thinking and ambitious.

Sustainability- People demonstrating this competency are constantly seeking to create positive impact in the communities we serve.

Our Vision

IHS is committed to improving the quality and availability of telecommunications infrastructure, the lifeline for an increasingly connected world. We are dedicated to helping create a sustainable future for the communities in which we operate, and our sustainable strategy is structured around four pillars: ethics and governance, environment and climate change, education and economic growth, and our people and communities.