IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

The Chief Industry Principle Lead is a senior strategic leader responsible for shaping, driving, and evangelizing IFS’s industry vision and market positioning across a defined vertical. This role serves as the primary thought leader and industry ambassador, partnering closely with customers, prospects, analysts, partners, and internal teams to guide industry strategy, portfolio development, and large‑deal pursuits. 

The successful candidate will combine deep industry expertise with strong executive presence, influencing skills, and the ability to translate customer challenges into compelling value propositions powered by IFS solutions. 

Key Responsibilities 

Industry Strategy & Vision 

• Define and communicate the industry strategy, ensuring alignment with IFS’s global product, marketing, and sales priorities. 
• Anticipate and interpret industry trends, regulatory changes, and market disruptions to inform solution enhancements and strategic investments. 
• Partner with Product Management to shape the industry roadmap based on customer needs, market demands, and competitive insights. 

Thought Leadership 

• Serve as the primary industry spokesperson for IFS, representing the company at conferences, analyst briefings, executive roundtables, and customer summits. 
• Produce high‑quality thought leadership content including white papers, keynote material, research briefs, and industry POVs. 
• Strengthen IFS’s profile as a market leader through strategic engagement with global influencers, industry bodies, and advisory groups. 

Customer & Market Engagement 

• Engage directly with C‑level customers to understand their strategic priorities, influence transformation decisions, and articulate IFS’s differentiated value. 
• Support strategic pursuits and large opportunities as an industry expert, shaping business cases, value frameworks, and transformation roadmaps. 
• Build and maintain strong relationships with reference customers, positioning them as champions for IFS solutions. 

Cross‑Functional Leadership 

• Collaborate with Sales, Presales, Marketing, Delivery, and Customer Success to ensure unified industry messaging and execution. 
• Support enablement programs to elevate internal knowledge and capabilities across key industry topics and solution offerings. 
• Drive alignment with Partner organisations to strengthen industry go‑to‑market programs and solution ecosystems. 

Value Realization 

• Lead the development of compelling value propositions and metrics that demonstrate measurable outcomes for customers. 
• Provide leadership on business case modelling, transformation KPIs, and ROI justification aligned to industry benchmarks and best practices. 
• Champion a customer‑centric approach that ensures solution adoption, operational excellence, and long‑term customer success. 

• 15+ years of industry experience in a senior leadership, consulting, or transformation role within the technology industry. 
• Deep knowledge of industry trends, regulatory frameworks, operating models, and emerging technologies. 
• Proven track record in shaping and communicating strategic vision to C‑level stakeholders. 
• Strong understanding of enterprise software (ERP, EAM, FSM, or industry‑specific solutions preferred). 
• Demonstrated experience supporting complex sales cycles and large transformation programs. 
• Exceptional communication, storytelling, and executive presentation skills. 
• Strong analytical and strategic thinking capabilities. 
• Bachelor’s degree required; Master’s degree in Business, Engineering, or related field preferred. 

We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.