Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.

• Permanent Full Time
• $75,568.48 per annum plus Superannuation
• Join the Waste and Sustainability team

Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.

As Waste Response Officer, you will be a frontline responder to illegal dumping incidents in residential areas. Operating within assigned zones, your key responsibilities include assessing dumped waste for evidence, engaging with residents to encourage voluntary removal, and conducting follow-up visits.

What you’ll be doing:

• Respond promptly to reports of illegal dumping within allocated zones.
• Assess dumped material for evidence, record what's found and refer for investigation accordingly
• Remove small volumes of dumped waste in a safe and efficient manner.
• Hand load and unload vehicles, ensuring manual handling techniques are followed.
• Transport waste in compliance with EPA regulations and safe work procedures.
• Accurately log service requests, actions taken, photos and outcomes in Council’s CRM system.
• Use IntraMaps, WasteEdge, and other platforms to manage and complete jobs.
• Follow all applicable workplace health and safety procedures and protocols.
• Apply correct hygiene and handling practices when dealing with hazardous materials.

The skills and experience you’ll bring to the role:

• A demonstrated understanding of municipal amenity services operations and practices.
• Demonstrated knowledge of relevant legislation and regulations relevant to the service area.
• Ability to gain co-operation and communicate verbally to a broad range of people from diverse backgrounds and cultures.
• Experience in waste services, compliance, or a field-based public interface role.
• Familiarity with reporting systems such as CRMs, mapping tools, or incident management software (desirable).
• Understanding of EPA waste transport and safety obligations (preferred).
• Demonstrated written and oral communication skills.

Required Certifications & Qualifications 

•  
• White Card
• Asbestos Awareness Training.
• Traffic Control Training / Short Term Low Impact Training
• Manual Handling Training.
• Hazardous Substances and Dangerous Goods Training.
• Current First Aid and CPR Certificate
• Current Victorian Driver’s Licence

Why Hume City Council?

A leader in local government, we’re committed to creating an inclusive and collaborative work environment that is guided by our values:

We’re better, every day: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.

We’re in it together: At Hume, everyone matters. We Welcome and include all. Respect and safety are expected.

We show up: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.

All for Hume: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.

We offer a competitive salary package, professional development opportunities, and a supportive work environment.

A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people, LGBTIQA+ people and people from culturally diverse backgrounds to apply.

All candidates will be required to undertake background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check.

For any queries, please contact us at [email protected].

Applications will be reviewed progressively throughout the advertising period. This role may close once a sufficient number of suitable applicants has been received. To ensure your application is considered, please apply as early as possible.

Position Description