The House of Commons Administration delivers outstanding services to Members of Parliament and their employees in support of parliamentary democracy. Our success is made possible by our talented and dedicated workforce. We leverage diversity in all its forms and recognize that everyone has valuable contributions to make and the potential for individual growth. If you dream of joining an organization that is small enough for you to be noticed, but big enough to provide you with a meaningful career, then we want to hear from you!

The House of Commons’ Digital Services and Real Property (DSRP) is currently seeking to staff the Digital Product Strategist position to support Digital Parliamentary Operations and Services (DPOS).

This process is restricted to Digital Services and Real Property employees.

The Digital Product Strategist ensures alignment with the enterprise strategy set by the Digital Enterprise Strategist and oversees the development of Digital Product Line Roadmaps, ensuring strategic traceability through their alignment with the broader DSRP Strategic Plan.

As a senior technology and strategy expert, the Digital Product Strategist operationalizes enterprise frameworks within product lines, focusing on stakeholder engagement and ensuring compliance with established IT standards. The role provides high-level advisory services on the execution of product-specific strategies, identifying and managing interdependencies, resource allocations, and solution development to optimize both product and architectural decisions.

The Digital Product Strategist is expected to effectively advise internal teams and business partners, ensuring that related technologies and roadmaps are aligned with industry best practices from both business and technology standpoints and compliant with the technology blueprint, strategies and policies at the House. You will consult with multiple vendors and manage contractual aspects of many different business applications used at the House of Commons. 

The DPOS team supports a variety of corporate functions, and this role requires extensive experience and understanding of ServiceNow based products such as: Automation Engine, Customer Service Management (CSM), IT Asset Management (ITAM), IT Operations management (ITOM), and other technologies used for case management solutions.  

Top Reasons to Join the DPOS team:
You’ll work in a collaborative, mission-driven environment where your strategic insight and technical expertise directly support the modernization of the Digital Parliament Operations and Service excellence. The team offers exceptional opportunities for professional growth through continuous learning and exposure to leading-edge digital platforms.

• Training and development opportunities;
• Work-life balance /35-hour workweek;
• 4 weeks’ vacation (minimum).

Education:

• Successful completion of a university degree in Information Technology, System Engineering, Innovation Management, or another related field; or an acceptable combination of formal education, training, and/or experience in the relevant fields.

Experiences:

• Extensive experience in corporate or product strategy planning, product development, product management, or technical/digital consulting;
• Extensive Experience managing vendor relationships, including acting as the primary point of contact for product escalations and coordination with external consultants and technical teams;
• Extensive experience in determining actions and resources required to advance from vision to reality;
• Experience preparing briefing material and presentations pertaining to technical topics and presenting to targeted audiences;
• Experience identifying, developing, reviewing, and evolving best practices, standards, and promoting operating procedures and processes;
• Demonstrated ability to lead product lifecycle management, including overseeing product upgrades, changes, and roadmap development aligned with strategic business objectives;
• Experience managing contractual elements related to business applications, including license renewals, fee structures, and vendor performance.

Assets:

• Experience with product strategic planning, implementation, and management of ServiceNow, and DPOS vendor solutions;
• Experience with OCIEC business processes, including the ability to bridge functional and technical needs, advise stakeholders, and provide informed guidance on requirements; 
• Experience with product lifecycle management of SharePoint and CRM solutions;
• Experience with Azure Integration Services (e.g., Logic Apps, Services, API Management, etc.).
• Microsoft Certified Professional (MCP).

We are committed to creating an inclusive workplace by providing a barrier-free recruitment and selection process. If you have an accommodation request, require material in an accessible format, or need additional support with the application process, please contact Recruitment and Selection Services at [email protected].

Each bilingual position is assigned a linguistic profile that identifies the level of second language proficiency for reading comprehension, written expression and oral interaction required. The profile for this position is BBC. Consideration may be given to candidates with other linguistic profiles. 

We invite you to save a copy of the notice of job opportunity. Once the closing date has passed, these documents will no longer be available.

Qualified candidates may be considered for future vacancies for this role or for other similar and/or related roles on an indeterminate and/or fixed term basis.

Learn more about us! Visit Ourcommons.ca.

To learn about our hiring process, visit Eligibility and Selection.