Come and Join our team here at Wigan. Home Instead are the world’s leading provider of non-medical care and companionship services for older people. With minimum visits of one hour, award winning training and an excellent reputation we are immensely proud of the quality of care we provide. This is a wonderful opportunity!

We are seeking a compassionate and dedicated Support Worker to join our team in Northwich, United Kingdom. As a Support Worker, you will play a vital role in providing high-quality care and support to individuals, enabling them to maintain their independence and quality of life.

Shifts Patterns will consist of Mornings shift  08:00am-14:00pm and Lates shifts 15:30pm-21:30pm and there will be a requirement of 1 late shift per week. 

• Assist service users with personal care tasks, including bathing, dressing, and grooming
• Support with medication management, ensuring prescribed medicines are taken correctly and on time
• Help with meal preparation and feeding when necessary
• Perform light housekeeping duties to maintain a clean and safe living environment
• Provide companionship and emotional support to service users
• Assist with mobility and transfers, using appropriate equipment when required
• Monitor and report any changes in service users' health or wellbeing to the care coordinator
• Maintain accurate records of care provided and any incidents or concerns
• Collaborate with other healthcare professionals and family members to ensure comprehensive care
• Adhere to all health and safety regulations and company policies
• Participate in regular training and development opportunities to enhance your skills and knowledge
• Work flexible hours, including evenings and weekends, as per the needs of service users
• Travel within Northwich and surrounding areas to provide support at various locations
• Requirement to work alternative weekends

• Strong interpersonal skills with a caring and empathetic approach
• Excellent time management and organisational abilities
• Basic healthcare knowledge and understanding of person-centred care
• Ability to work independently and as part of a team
• Physical stamina to perform care tasks and assist with mobility
• Previous experience in domiciliary care or a similar role is preferred
• NVQ Level 2 in Health and Social Care or equivalent qualification is desirable
• First Aid certification is advantageous
• Understanding of safeguarding procedures and commitment to protecting vulnerable adults
• Willingness to work flexible hours, including evenings and weekends
• Valid driving licence and access to own vehicle may be required
• Excellent communication skills, both verbal and written
• Ability to maintain confidentiality and handle sensitive information appropriately
• Basic IT skills for accurate record-keeping
• Enthusiasm for making a positive difference in people's lives
• DBS (Disclosure and Barring Service) check clearance
• Patience and resilience in challenging situations

At Home Instead Northwich, we can offer the following benefits:

• Competitive pay of £13.75- £14.75 per hour, with double time on bank holidays
• Fully funded DBS and pre-employment checks
• Variety of shift patterns available
• All calls are a minimum 1 hour, where we match you with clients for continuity
• Paid Training – full onboarding programme where we provide award winning training
• Enhanced company pension scheme
• Employee referral bonus programme - £250 per referral
• Paid mileage up to 45 pence per mile
• Supportive working environment
• Exclusive high street discounts scheme
• Eligible for a blue light card

If you're looking for work which is extremely rewarding and satisfactory and have a high-degree of flexibility to meet our clients' needs, we would love to hear from you. Please send in your CV and we will review this and be in touch. 

We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to DBS enhanced disclosure and references, which is funded by Home Instead.