Home Instead stands as a leading provider in the home care sector, revered for its commitment to enhancing the golden years of ageing adults across the UK. Rooted in a philosophy of personalised care, we are reshaping the perception of ageing, creating joyous and dignified lives through services that are attuned to the nuanced needs of every individual we have the privilege to assist.

Be a Customer Service Hero in a New Sector

Seeking Retail Veterans: Swap the Tills for Smiles as a Care Professional

Do you excel at customer service in retail and now seek a more fulfilling role? Turn your people skills into meaningful connections at Home Instead Bristol North, where you can bring joy and comfort directly to people's lives.

Why Make the Leap from Retail to Home Instead?

People First: Just like the best moments in retail, we're all about meaningful interactions - but now with even more depth.

No Uniforms: Leave the retail uniform behind. As we’re friends and companions to our clients we don’t need the barrier of a uniform.

Home Sweet Home: There’s no place like it. Help your clients benefit from the comfort and reassurance of receiving care in their own homes.

What We Offer

A range of work patterns to fit in with your existing commitments

Competitive rates of pay, up to £14 per hour plus double pay on Bank Holidays

Mileage allowance between visits

12% holiday pay and a pension scheme

No care experience? No worries. We offer thorough training with ongoing support to prepare you for your new role.

Employee Assistance Programme

Access to a wide range of discounts 

Role Responsibilities

Relationship Building: Use your customer service skills to forge deep, meaningful connections. 

Respect: Listening to and respecting clients’ wishes, and assisting with personal care routines.

Wellbeing Support: Like recommending the best products - recommend activities that suit each individual’s needs, to help stimulate their mind and body.

Practical Help: Light household chores aren't so different from keeping shop floors tidy.

Requirements

Kindness, empathy and understanding: You know how to put a customer at ease; now do the same for someone in their own home.

A desire to build relationships and make a difference every day.

A driver’s license and access to reliable transport.

UK Work Rights: Must have valid eligibility to work in the UK.

Language Skills: Strong English skills, both written and spoken.

Career Development

Skill Transition: Regular reviews ensure that your customer service expertise is well-applied in your new career setting.

Make a genuine difference in people’s lives while utilising the skills you've perfected in retail. Click 'Apply Now' and start your rewarding journey with Home Instead Bristol North.

Kindness, empathy and understanding: You know how to put a customer at ease; now do the same for someone in their own home.

A desire to build relationships and make a difference every day.

A driver’s license and access to reliable transport.

UK Work Rights: Must have valid eligibility to work in the UK.

Language Skills: Strong English skills, both written and spoken.

Driving License and Reliable Vehicle is required