Ready for a career move and to reach your full potential?

Want to know that you are making a difference?

Want to work for an organistation that values its people?

At Home Instead Guildford and Woking we pride ourselves in offering the best personalised care to our clients and are proud of being the first care company to be rated “OUTSTANDING” by CQC in Guildford and Woking.

Come and join the team and receive the following benefits:

• Salary of £20,000 pa with a pay review at 3 and 6 months (scope to increase to £24,000 after 6 months)
• Paid Induction training
• 20 days holiday plus Bank holidays, after two years service an additional days holiday each year up to 25 days per year
• You will receive your birthday off as additional paid leave, or the nearest weekday if it falls on the weekend
• Company pension scheme
• Confidential Employee Assistance Programme
• Staff discount portal
• Free onsite parking
• A great team support structure
• Career development and training

We are actively recruiting an ambitious, driven, and caring Trainee Care Coordinator to Join our team based in Woking. You will be the newest addition to the scheduling team where full training and support will be provided by your teammates and the Scheduling Manager. The main objective of the role is to provide an outstanding service to all our clients through efficient scheduling and call handling.

As a Trainee Care Coordinator you will be able to work well under pressure in a fast-paced environment, using your own initiative to ensure all visits are covered, you will be able to resolve any scheduling issues that may arise. You will be confident and use your excellent communication skills to liaise with our Caregivers and clients with any queries or issues they have.

To be successful, you will have an analytical mind and be a natural problem solver with excellent attention to detail. You will be able to build strong relationships with both our Clients to be able to meet clients care needs and our Caregivers to ensure their committed hours are fulfilled.

What we ask:

• Car Driver essential.
• Geographical knowledge of the Guildford and Woking area is desirable but not essential
• You will be adaptable and able to build and maintain excellent working relationships
• Proficient IT skills
• Positive, can-do attitude
• Excellent time management skills
• Ability to prioritise workload
• Participate in On call duties