Home Instead Senior Care is the world’s leading provider of non-medical care and companionship services for older people. With minimum visits of one hour, award winning training and an excellent reputation we are immensely proud of the quality of care we provide. We match our CAREGivers to our clients based on mutual interests and hobbies to help build bonds of trust and enables us to provide personalised support.  

The scheduler is expected to perform a variety of duties in the coordination of scheduling service for clients. The scheduler is is responsible for scheduling clients and CAREGivers in order to provide the highest quality of service to clients with emphasis on creating extraordinary relationships. 

We are looking for a person that can think on their feet and enjoys problem solving.

The role can be fast paced and challenging but is a key role in ensuring that clients and the staff team receive excellent care and support when needed.

This role includes:

• competitive salary
• Additional mileage
• 28 days Holiday per annum including bank holidays
• Generous Pension Scheme
• Employment assistance programme
• Online training and skill development
• Profit related bonus scheme

This is a full-time role and may involves some on call duties and working outside office hours.

If you can honestly answer YES to ALL of the following questions this might be the job for you!

• Are you a true team worker?
• Can you assess and prioritise tasks that need doing and are you willing to carry these out without the constant approval or permission of your manager
• Are you good with communicating effectively, particularly when some of those ‘difficult conversations’ have to be had?
• Are you able to work well under pressure?
• Do you get a real satisfaction from something you have done that actually transforms someone’s life?
• Are you a positive person, who can see through and resolve different issues ?
• Do you have an aptitude for puzzles, enjoying solving very tricky problems and making things that appear unsolvable work?