Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.

Patient Registration Representative - Henry Ford Health

Job Title

Patient Registration Representative

About the Department

Henry Ford Family Medicine - Leslie
130 N Sherman St
Leslie, MI 49251 
 
The team at Henry Ford Family Medicine – Leslie is committed to delivering comprehensive, quality care for families at every stage of life. Your primary care specialist will provide preventive care and help you manage any chronic conditions you or your family members might have.

When you need non-emergency medical attention during the day or after hours, you can receive care using our Same-day care options. Do not use Same-Day Care for life-threatening conditions, management of chronic conditions, well visits or vaccinations.

Hours

Monday
7:00 a.m. to 4:00 p.m.
Tuesday
7:00 a.m. to 4:00 p.m.
Wednesday
7:00 a.m. to 4:00 p.m.
Thursday
7:00 a.m. to 4:00 p.m.
Friday
7:00 a.m. to 4:00 p.m.

Role Overview

As a Patient Registration Representative, you play a vital role in ensuring a seamless patient experience from arrival to discharge. You'll be the first point of contact for patients, providing essential support to both them and our clinical staff. Your work directly contributes to the efficiency and effectiveness of our healthcare delivery, making a difference in the lives of those we serve.

Why Henry Ford Health

At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.

What You Will Do

• Greet and check in patients, ensuring accurate and complete registration information.
• Verify insurance and discuss general financial responsibilities with patients.
• Handle cash collections and connect patients with the Customer Service Center for further assistance.
• Reconcile patient charts and manage discharge processes efficiently.
• Work collaboratively within a fast-paced environment, managing multiple tasks and interruptions with ease.

What You Will Need

Required Qualifications

• High School Diploma or equivalent.
• Ability to perform calculations, complete forms, and extensively utilize computer information systems.
• Strong interpersonal skills for effective communication with patients, visitors, and staff.
• Basic computer skills, including navigating software, email, and logging in/out of systems.

Preferred Qualifications

• Familiarity with a clinic environment.
• Experience working with diverse populations and age groups.

What We Offer

At Henry Ford Health, we foster an environment where you can grow professionally through collaborative opportunities, mission-driven work, and continuous learning. Join us to be part of a team that values your contributions and supports your career development.

Join Our Team

Ready to make a difference? Apply now to join our dedicated team at Henry Ford Health!

Required Qualifications

• High School Diploma or equivalent.
• Ability to perform calculations, complete forms, and extensively utilize computer information systems.
• Strong interpersonal skills for effective communication with patients, visitors, and staff.
• Basic computer skills, including navigating software, email, and logging in/out of systems.