Ko wai mātou - About us:

Hato Hone St John has been serving New Zealanders since 1885. Today, our 11,000-strong team of kaimahi and volunteer works across Aotearoa to enhance the health and wellbeing of our communities. From responding to 111 calls to supporting people to stay healthy through our mahi in health education, access, and monitoring, we are making life-changing differences every day.

He aha te tūranga - About the role: 

We are looking for an experienced retail manager with a strong passion for community and a drive for success. You will oversee the day-to-day operation of our Kerikeri store. You will be working 8:30 am - 5pm Monday to Friday, 40 hours a week. This role offers a huge amount of variety and autonomy. 

Key responsibilities include

• Overseeing and managing shop operations and stock levels
• Managing shop revenue and achieving sales targets
• Promoting and marketing the store locally
• Managing and maintaining store displays, and setting the pricing of stock
• Rostering staff, leading and motivating volunteers and staff members
• Generating monthly reports and forecasting
• Encouraging and supporting exceptional customer service

Ko wai koe - About you:

To be successful in this role, you will have:

• Experience in retail management, visual merchandising and an interest in second-hand goods
• Proven experience managing a team of volunteers 
• A highly motivated "can-do" attitude, with a proactive approach to identifying and addressing store needs and opportunities
• A results-driven mindset, with a passion for thriving on success and achieving set targets
• Ability to recruit, lead and motivate volunteers
• Great relationship building skills and strong community focus

Me pēhea te tuku tono - How to apply

Click “I’m interested” before applications close on  April 14th 2026

For further information please contact Helen Rayner, Recruitment Advisor on 0800 ST JOHN  ext 8149 for a confidential discussion.
At Hato Hone St John, we embrace diversity, welcoming everyone to bring their authentic selves to work. We value unique perspectives, fostering inclusivity to better serve our communities, and we’re committed to creating a workplace where everyone belongs.

E pōhiritia nei e mātou, te whānau o Hato Hone St John, ngā rerekētanga o ia tāngata ki te haramai.  E āwhinatia e mātou I ngā whakaaro rerekē, kia mahi pai I roto I ngā hāpori katoa.  Ko tā mātou nei haepapa, kia hanga tētahi āhuru mōwai mā tatou, kia mahi haumaru ai.

If you need accommodations for accessibility, please reach out to the recruiter listed for equitable participation in our recruitment process.

Research shows that women and people from under-represented groups are less likely to apply for roles when their experience doesn’t match the job description perfectly. If you’re excited and think you have what it takes, we want to hear from you! Even if your experience doesn’t align 100%. Please apply or contact the recruitment advisor listed on the advertisement for a kōrero.