Ko wai mātou - About us:

Hato Hone St John has been serving New Zealanders since 1885. Today, our 11,000-strong team of kaimahi and volunteer works across Aotearoa to enhance the health and wellbeing of our communities. From responding to 111 calls to supporting people to stay healthy through our mahi in health education, access, and monitoring, we are making life-changing differences every day.

He aha te tūranga - About the role:

It's easy to become isolated when partners and friends pass on or when family members don't live close by. And if you're unable to get out or you're unwell, it can be hard to meet people. Just having someone ask about your day can make all the difference to how you're feeling. Looking forward to a good conversation can really brighten up the day.

Our Caring Caller programme is a telephone friendship service. We match volunteers with clients around the country who would benefit from regular connection.

Our specialty teams specifically support members of your own community, and as part of our Samoan team, you can connect with your client in either Samoan or English.

• Connect people who need a friend with people who have time to listen and chat
• Call clients regularly to offer support and a friendly voice over the phone

Please note, this is an unpaid voluntary position. 

Ko wai koe - About you:

What skills and training do our volunteers have?

People who become Caring Callers understand the need for care and want to make a difference to someone's life. They have the time to make regular calls and build a friendship. Hato Hone St John provides training and ongoing support to all our volunteers.  

If you would like to make a unique and valuable contribution to your community and feel you have the following qualities, then we would like to hear from you:

• Excellent communication skills
• Sensitivity towards those who are sick
• A friendly, caring and compassionate personality
• A genuine interest in the well-being of others

Successful applicants will receive full training and membership of Hato Hone St John (which gives free ambulance service for immediate family).

Me pēhea te tuku tono - How to apply

Click “I’m interested” above. 

For further information please contact Jessica Parr on [email protected] for a confidential discussion.

At Hato Hone St John, we embrace diversity, welcoming everyone to bring their authentic selves to work. We value unique perspectives, fostering inclusivity to better serve our communities, and we’re committed to creating a workplace where everyone belongs.

E pōhiritia nei e mātou, te whānau o Hato Hone St John, ngā rereketanga o ia tāngata ki te haramai. E āwhinatia e mātou i ngā whakaaro rereke, kia mahi pai i roto i ngā hāpori katoa. Ko ta mātou nei haepapa, kia hangaia tātahi āhuru mōwai mā tātou, kia mahi haumaru ai.

If you need accommodations for accessibility, please reach out to the recruiter listed for equitable participation in our recruitment process.

Research shows that women and people from under-represented groups are less likely to apply for roles when their experience doesn’t match the job description perfectly. If you’re excited and think you have what it takes, we want to hear from you! Even if your experience doesn’t align 100%. Please apply or contact the recruitment advisor listed on the advertisement for a kōrero.