Ko wai mātou - About us: 

Hato Hone St John has been serving New Zealanders and working to save lives since 1885. As well as providing Ambulance Services, our programmes and team of over 11,000 staff and volunteers are helping to build strong, resilient communities across the motu; supporting everyone in Aotearoa to live healthier, happier and longer lives.  

The Fundraising team have an exciting opportunity for a confident, competent, multi-disciplined and multi-tasking administrator to join the team. The role will provide end-to-end administrative support for the St John National Gifts in Wills programme and the South Island Fundraising team and will report to the Gifts in Wills Manager. The role will:

• Support for all projects and programmes within the portfolio and the fundraising team
• Assist in managing the gift in Will inbox, always ensuring respectful, timely, and thoughtful communication. 
• Prepare and update templates, and resources, including presentations and general correspondence. 
• Assists with annual and monthly monitoring, pipeline updating, planning, and regular reporting.
• Undertake all delegated fundraising administration tasks promptly.
• Accurate record keeping and data integrity within CRM
• Receipt of all leads and enquiries about gifts in Will and funeral donations and providing appropriate information or response
• Supports the fundraising team through a wide range of promotional and retention activities, including strategic donor stewardship and supporter events delivery.
• Complete travel bookings, invoicing, and other PO requests, including updating the team calendar.
• Deliver other fundraising support duties as required
• Liaising with other St John teams and Area Committees as may be required from time to time with effective administration and customer service
• Work effectively with the wider fundraising team, and other internal stakeholders as needed, always adhering to agreed processes and protocols.

We welcome and will consider transferable skills and experience gained from outside of work e.g., cultural, community work, sports, volunteering, or a comparable role in a different sector or industry. 

• Previous experience in fundraising or working with a charity and a sound understanding of fundraising principles and donor stewardship is an advantage but not a requirement.
• High level of customer focus and a professional attitude as well as the commitment/ability to maintain the absolute confidentiality of information.
• A team player who is flexible, adaptable, able to work autonomously and willing to assist other staff members.
• Ability to apply critical thinking with a focus on solving problems and attention to details
• Able to build exceptional one-one-on-one relationships and confident in doing phone calls
• Experience in general administration, organised in the monitoring of tasks and activities.
• Excellent computer competency (Microsoft Office, MS Excel, CRM/donor management systems)
• Excellent written and verbal communication skills

We can consider your application, should you be in another industry and is interested in joining the non-profit, have a can-do attitude, possess transferable skills for fundraising, and have a passion for working with people in the community. Tell us why you want to join St John!

Me pēhea te tuku tono - How to apply 

Click "apply now" before applications close on Sunday 15th December 2024.  

For further information please contact Cheru Pillay on 027 215 0197 for a confidential discussion.  

At Hato Hone St John, we embrace diversity, welcoming everyone to bring their authentic selves to work. We value unique perspectives, fostering inclusivity to better serve our communities, and we're committed to creating a workplace where everyone belongs. 

E pōhiritia nei e mātou, te whānau o Hato Hone St John, ngā rereketanga o ia tāngata ki te haramai. E āwhinatia e mātou i ngā whakaaro rereke, kia mahi pai i roto i ngā hāpori katoa. Ko ta mātou nei haepapa, kia hangaia tātahi āhuru mōwai mā tātou, kia mahi haumaru ai. 

If you need accommodations for accessibility, please reach out to the recruiter listed for equitable participation in our recruitment process. 

Research shows that women and people from under-represented groups are less likely to apply for roles when their experience doesn’t match the job description perfectly. If you’re excited and think you have what it takes, we want to hear from you! Even if your experience doesn’t align 100%. Please apply or contact the recruitment advisor listed on the advertisement for a kōrero.