This role sits in the Council’s Customer and Community Group who provide facilities and services that help create a safe, vibrant and inclusive city, comprising community facilities, parks and recreation, aquatics, libraries, customer services, city safe, and resilience and regulatory services. We are focused on making Hamilton a more attractive and liveable city.

He angituutanga: The opportunity 

We are looking for an experienced Unit Director Assistant to support our Customer and Community Group Unit Directors, enabling them to stay focused on the strategic priorities of the Unit. You will bring proven experience supporting senior leaders, coordinating workflows, and using sound judgement to manage, complete, or delegate actions while maintaining a high standard of professional communication.

Your initiative, self-motivation, and energy will help you thrive in a fast-paced environment where priorities can shift quickly. You will be confident balancing competing demands, anticipating the needs of your managers, and providing practical solutions, while ensuring key partners, stakeholders, and internal customers receive excellent service.

You will be the first point of contact for the Unit Directors, providing trusted, confidential, and discreet support across a wide range of tasks. This includes proactive diary management, preparing correspondence, coordinating meeting papers and logistics, and ensuring the Unit Directors are well prepared for meetings and commitments. You will need to be comfortable working in a complex and highly political environment, triaging incoming queries, using judgement to determine what needs immediate attention and what can wait, and keeping work moving smoothly.

No matter what, you will bring professionalism, efficiency, and accuracy to everything you do, while always looking for smarter and better ways of working.

Oo puumanawa me oo wheako | Your skills and experience

• Five plus years experience providing support to senior leaders ideally in a complex, political or public facing environment
• Advanced diary and priority management
• Strong capability with Microsoft Office and confidence working with systems and executive documentation
• Exceptional organisation and time management skills.
• Strong written and verbal communication skills
• Positive, friendly attitude, showing resilience to the pressures of a busy working environment.
• High standard of integrity, discretion, and reliability.
• Ability to make decisions and show initiative without waiting for direction.
• Cultural awareness.

Preferred

• Current full driver’s license.
• Ability to identify and implement process improvements.
• Well-developed long-term planning skills.
• Experience working in local government.

He aha te wariu o te utu kaimahi? | What’s the salary? 

Circa $86,500 dependent on skills and experience.

Ngaa waahi whakarato painga kei a maatou: What we offer 

• Flexible by choice; an award-winning flexible working policy.
• Opportunities for professional development.
• Two Wellbeing days per year.
• Free health insurance through Unimed including hospital/surgery grade cover and discounted. membership rates for family members.
• Free annual health checks and flu vaccination.
• Ability to purchase additional annual leave.
• Eye testing/glasses cost reimbursement.
• Discounted purchases from local businesses; gym memberships, cafes, dentists, hairdressers and many more.

Me Tono Inaaianei!: Apply Now! 

• View the Position Description
• Click apply
• ​Complete your application.

If you wish to include a cover letter with your application, please combine this in the same file as your resume and upload as a PDF file. Alternatively, you can use the 'Write a message to the Hiring Team' text box.

Applications close on the: 11 June 2026

Note: We will be shortlisting as we receive applications.

Council is committed to honouring the principles of Te Tiriti o Waitangi/Treaty of Waitangi through its relationship with Kiingitanga, Waikato Tainui, mana whenua and maataa waka within Hamilton Kirikiriroa.

All candidates will be notified of the outcome on their application via email. Short-listed candidates will be required to complete an interview process, reference checks and a criminal check. Further background checking will be required when relevant to the role. View more information about these checks, our commitment to the Privacy act and details for international applicants by clicking here

It is important to us that we support you throughout our selection process (interview and assessments). If you have any access needs during this process, let us know in advance so we can make sure these are met.

As a council, we believe in creating a welcoming environment where everyone feels valued and belongs. We value inclusiveness (Kotahitanga) – we respect and value the unique perspectives, experiences, and talents that everyone brings.

This role is being sourced directly. If/where Hamilton City Council requires the support of a recruitment agency, we will seek this support from our panel of selected agencies. Hamilton City Council will not be responsible for, and will not pay, any commissions, fees or other payments related to unsolicited contact.