Hamilton City Council is here to improve the wellbeing of Hamiltonians and become the leading community-focused council, so Hamilton’s full potential can be unlocked, making it the best place to live.

This position sits within the Customer and Community Group who are responsible for providing facilities and services that help create a safe, vibrant and inclusive city.

He angituutanga: The opportunity

Reporting to the Team Lead – Land Information Memoranda (LIMs), you’ll play a key role in ensuring customers receive accurate, compliant LIM reports within statutory timeframes.

You’ll be responsible for supporting the day-to-day delivery of LIMs and Property Files, ensuring correct procedures are followed and that the right information is shared to meet legislative requirements.

This is a detail-focused role where your work directly supports Council’s disclosure obligations and helps customers make important property decisions.

What you’ll be doing

• Producing accurate LIM reports within legislative and statutory timeframes
• Collating and interpreting information from internal subject matter experts
• Ensuring compliance with relevant legislation and Council requirements
• Managing your workload to meet customer expectations and deadlines
• Escalating complex or high-risk matters appropriately
• Providing clear, professional customer service (written and verbal)
• Building knowledge of Council functions relevant to LIM disclosures
• Supporting team delivery during peak periods
• Contributing to continuous improvement of processes and accuracy

You’ll work collaboratively within the LIMs team, applying strong attention to detail, sound judgement, and a commitment to getting things right.

Qualifications

Oo pūmanawa me ō wheako | Your skills and experience

You’ll bring a strong customer focus, proven experience in a LIMs or similar regulatory environment, and the ability to manage detailed information accurately under pressure.

You will also have:

• Experience working within a LIMs or property information environment
• An understanding of relevant legislation relating to LIM reports
• Strong written and verbal communication skills
• Confidence dealing with customers and explaining processes clearly
• Excellent time management and prioritisation skills
• Patience, professionalism, and attention to detail
• The ability to identify when to escalate complex or unclear issues
• A collaborative approach and willingness to support the wider team

You’ll also demonstrate our values – thinking differently, acting with integrity, working together, and making it happen.

Additional Information

He aha te wariu o te utu kaimahi? | What’s the salary? 

Circa $75,000 dependent on skills and experience.

Ngaa waahi whakarato painga kei a maatou: What we offer 

• Flexible by choice; an award-winning flexible working policy.
• Opportunities for professional development.
• Two Wellbeing days per year.
• Free health insurance through Unimed including hospital/surgery grade cover and discounted. membership rates for family members.
• Free annual health checks and flu vaccination.
• Ability to purchase additional annual leave.
• Eye testing/glasses cost reimbursement.
• Discounted purchases from local businesses; gym memberships, cafes, dentists, hairdressers and many more.

Me Tono Inaaianei!: Apply Now! 

• View the Position Description
• Click apply
• ​Complete your application.

If you wish to include a cover letter with your application, please combine this in the same file as your resume and upload as a PDF file. Alternatively, you can use the 'Write a message to the Hiring Team' text box.

Applications close on the: 07/06/2026

Note: We will be shortlisting as we receive applications.

Council is committed to honouring the principles of Te Tiriti o Waitangi/Treaty of Waitangi through its relationship with Kiingitanga, Waikato Tainui, mana whenua and maataa waka within Hamilton Kirikiriroa.

All candidates will be notified of the outcome on their application via email. Short-listed candidates will be required to complete an interview process, reference checks and a criminal check. Further background checking will be required when relevant to the role. View more information about these checks, our commitment to the Privacy act and details for international applicants by clicking here

It is important to us that we support you throughout our selection process (interview and assessments). If you have any access needs during this process, let us know in advance so we can make sure these are met.

As a council, we believe in creating a welcoming environment where everyone feels valued and belongs. We value inclusiveness (Kotahitanga) – we respect and value the unique perspectives, experiences, and talents that everyone brings.

This role is being sourced directly. If/where Hamilton City Council requires the support of a recruitment agency, we will seek this support from our panel of selected agencies. Hamilton City Council will not be responsible for, and will not pay, any commissions, fees or other payments related to unsolicited contact.

All candidates will be notified of the outcome on their application via email. Short-listed candidates will be required to complete an interview process, reference checks and a criminal check. Further background checking will be required when relevant to the role. View more information about these checks, our commitment to the Privacy act and details for international applicants by clicking here

It is important to us that we support you throughout our selection process (interview and assessments). If you have any access needs during this process, let us know in advance so we can make sure these are met.

As a council, we believe in creating a welcoming environment where everyone feels valued and belongs. We value inclusiveness (Kotahitanga) – we respect and value the unique perspectives, experiences, and talents that everyone brings.

This role is being sourced directly. If/where Hamilton City Council requires the support of a recruitment agency, we will seek this support from our panel of selected agencies. Hamilton City Council will not be responsible for, and will not pay, any commissions, fees or other payments related to unsolicited contact.