A great position is now available in H&M Production. We are hiring a Quality Auditor based in Shanghai! 

Is this your next challenge?

• As a Quality Auditor, you have holistic ownership of the development of Supply Chain Partners (suppliers) capability development in terms of product quality, aligned with H&M Production strategy that leads to delivering customer centric product through quality systems and methods.

• You have a great understanding of individual customer expectations, which you translate to our suppliers and support creating their quality capabilities. You drive the implementation of quality requirements, methods and routines with suppliers and production units to be able to ensure strong and consistent understanding, along with capability to meet the quality specifications and standards.

• You focus on consistent product quality from development to production, collaborate with internal stakeholders across different functions and strengthening Involvement of business team on quality findings and decision together.  

• You work on supplier management to secure proficient quality organization, connect suppliers’ quality management team with H&M Production quality strategy/direction, enhance suppliers’ people management and accountability.

• You work on meaningful execution of quality system & routine, continuously work towards efficient processes such as root cause analysis, corrective action plans, and drive supplier ownership in all areas to secure supplier stable quality performance.

• You visit supplier regularly and conduct quality inspections to identify problems or potential problems together with suppliers to be able to increase the capability level, coach supplier quality team to find solutions to problems to secure bulk production and within timeline to secure time of delivery, ensure that all company requirements are being followed in production and the order is produced according to the approved counter sample.

• You maintain close co-operation with suppliers and have a good knowledge of suppliers’ production setup, e.g., production process, machinery, employees’ skills. Follow up the actions which are taken together with suppliers to be able to secure the H&M’s customer perceived quality.

• You drive projects and activities with quality end to end in mind, develop manufacturing guidelines, standard operated system, to bring efficiency and speed to enable business growth.

• As a Quality Auditor, you deliver on the areas you have ownership for by living our values every day and primarily through collaboration and teamwork.

• You build strong trust with our suppliers and within internal stakeholders. You guide and direct business teams in terms of different technical options on how to improve our products.

• You have proactive and solution-oriented approach to manage current and future problems. You have an approach to develop others all the time in terms of quality problems. You educate and support suppliers with the aim of improving quality.

• You are a strong communicator and give clear directions to the suppliers in terms of quality of the product. You have the skill for adapting your communication level according to different personalities.

• You channel your entrepreneurial spirit with your innovative and ‘out of the box’ thinking, to come up with fresh solutions and improvements.

This is a full-time position, based in our Shanghai Office. If you feel your experience, skills and ambitions are right for this role, please apply by sending your CVs.

Benefits  

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.  

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.  

Inclusion & Diversity  

H&M Brand is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.  

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.  

Company Description 

H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M Here. 

What is Production? It's the place where design ideas are transformed into actual products. We are in over 20 sourcing markets and are the direct point of contact for local suppliers. We work to ensure our products are of good quality and produced at the best price and in a sustainable way.