Warehouse Contract Manager
- Full-time
Company Description
At H&M, our purpose is to liberate fashion for the many. We want to shape a new world in Fashion. A world with one ultimate goal: to unleash your self-expression. As an H&M colleague, you’re encouraged to be yourself & more. You’ll take on new responsibilities from day one, learn skills for life, and find new ways to make your big dreams come true.
Our company is committed to fostering a culture of inclusion and belonging, and we actively seek colleagues who share our commitment.
Job Description
As a Warehouse Contract Manager, you are responsible for Vendor and Contract Management of regionally owned Warehouse related contracts in the Logistics Region, analyzing existing contracts and ensuring proactive planning of renewals. You ensure overall Warehouse related commercial strategy in the region aligns with global strategies and regional business goals to achieve the best possible contractual set-up for Warehouse related suppliers in the Logistics Region.
This role reports to the Regional Warehouse Commercial Manager.
Qualifications
A Day in the Life
Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*
- Responsible for contract & vendor management for warehouse related contracts and business partners in the Logistics Region based on agreed central-regional-local responsibility split and thresholds
- Responsible for contract lifecycle management, including proactive planning of contracts renewals/terminations
- Secure compliance with legal, regulatory and internal policy requirements for commercials
- Coordinate tactical and strategic Vendor Management meetings to track and evaluate supplier performance against contract terms and KPIs, in close collaboration with local, regional and central teams
- Ensure overall regional commercial strategy in alignment with regional and global needs, objectives and strategies, also contributing to defining the global Warehouse related commercial category goals together with Central teams
- Maintain accurate and up-to-date contract data to enable benchmarking and continuous improvements
- Evaluate insights and lead standardization of contracts, SLAs, rate cards together with key regional and local teams to improve decision-making and category strategy development
- Analyze existing contracts (quality, cost, risk, liabilities, vendor performance, contract setup, etc.) with key regional and local teams also initiating appropriate actions
- Manage contract amendments, including assessing the impact of proposed changes, securing proper documentation and follow defined global and regional governance/approval process
- Ensure a clear understanding of contractual responsibilities by communicating contract terms, obligations and requirements to relevant stakeholders
- Support and provide guidelines to local teams in Contract and Vendor Management for locally owned contracts (hand scanners, forklifts etc.), also acting as escalation point in dispute resolution and performance management discussions
- Provide training and guidance to local and regional teams on contract and vendor management procedures
- Actively stay up-to-date on global logistics end-to-end operational status, KPIs, issues and risks
- Identify sustainability opportunities and challenges from a social, economic and environmental perspective.
Additional Information
Who You Are:
- Deep expertise in Vendor and Contract management for Logistics related services and processes, also providing good understanding of global standards and local legislations
- Good ability to collaborate, interact and navigate with central, regional and local teams and stakeholders, both internally and externally, with all level of seniority
- Strong understanding of logistics supplier requirements as well as compliance-, sustainability- and performance criteria’s
- Good analytical and financial knowledge, consistently focusing on driving customer value and improving profitability to generate business value
- Ability to independently draft and present deliverables, recommendations, and communications strategies
- Strong strategic and analytical mindset, including ability to plan, prioritize and manage high numbers of tasks with varying workload and importance
- Strategic logistics and supply chain experience and sound understanding of operational processes
- Structured way of working - flexible and pragmatic approach to secure quick wins
- Substantial commercial and contract administration experience.
Why You’ll Love Working at H&M
- We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
- We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
- You’ll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
- We are an inclusive company where you’re encouraged to be yourself at work
- You will have access to a large global talent community, where career growth and aspirations have no limits
- We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match 401k, paid leave programs, and paid time off, including a community day to serve your local community
- You’ll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS
Compensation: salary range is $112,811 - $126,912 annually**
*This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company’s discretion.
**H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.
All your information will be kept confidential according to EEO guidelines.