What you will do?

• Oversee store and office projects from start to finish;

• Manage, support and coordinate projects to ensure that quality, goals and objectives are accomplished;

• Select and monitor vendors to ensure quality and compliance to H&M standards;

• Support the IT Manager with budget, negotiations, special projects and implementing new solutions;

• Ensure store operations are running efficiently, and support the business side;

• Maintain best practice in IT service management, and recommend IT solutions to improve business efficiency and stability;

• Working in a team to provide end-to-end troubleshooting and technical support to internal users.

Who you are?

• Minimum 3 years of relevant work experience

• ITIL knowledge

• Proficient in Microsoft Office

• Good command of both written and spoken English.

• Flexible to work in a multi-cultural office environment and business trip if required;

• Good customer service sense, good interpersonal and communication skills;

• Self-motivated and good ability to initiate the action;

• Results-oriented, excellent time management, organized;

We’re more about personality and competence than qualifications, so don’t worry if your skills aren’t perfect match. We are looking to have a diverse people that work in a way that optimizes our decision making, team performance and ultimately helps us reflect, respect and relate to our employees and customers. If you feel you would be a good fit, please apply for this position with no hesitation.

This is a permanent position based in Shanghai.