Every institution values excellence. What matters most is why. 
Griffith was created to be a different type of university. You’ll find we’re about leading research, academic excellence, and the transformative power of education. But what sets us apart is why those things matter and how you’ll achieve them. 

Why? Griffith brings together exceptional minds like yours from across the globe and from all walks of life. Here, we do incredible work, questioning and challenging, always in the pursuit of excellence.

Join Griffith University’s dedicated Student Wellbeing and Accessibility team and contribute to a supportive, inclusive community that prioritises student and staff wellbeing. 

Based at the Brisbane South (Nathan) campus, this is a continuing 0.6 FTE (60%) part‑time Medical Receptionist (known internally as Student Services Officer) position. 

As the first point of contact, you will support students, clients, staff, and external agencies, working closely and in collaboration with teams across Health & Medical Services, Counselling & Wellbeing, Disability & Accessibility, Chaplaincy, and visiting health practitioners. 

Your responsibilities will include: 

• providing high level administrative support 
• managing client bookings for Student Wellbeing & Accessibility 
• processing billings and undertaking financial reconciliation for the Health and Medical Service 

The clinic operates between 8.30am – 4.30pm Monday to Friday.  

This part-time position has fixed working days, making it best suited to candidates with ongoing availability and those able to commit to a consistent weekly schedule. Due to the set workday requirements of the role, this position may not be suitable for those with changing availability due to study or other commitments. 

The successful candidate will need to be available for varied rostered start times of 7.45am, 8am or 8.30am and available to work until 5pm. 

About you 
It is essential you have demonstrated experience as a Medical Receptionist working in a clinical/medical environment. 

In addition 

• you are a team player, have excellent interpersonal skills, are respectful and willing to go the extra mile. 
• you can multitask, provide high level administrative support across the unit, manage billing within the Health and Medical Services and be responsible for the management of cash and EFTPOS transactions and reconciliation. 
• you are familiar with practice management systems (Genie and Point and Click preferred, but not essential), coordinating practitioner appointment books, appropriately triaging clients and adept at systems including Microsoft O365. 
• highly developed customer service skills which will ensure you thrive in this role.  
• It is also essential you be, and remain, vaccinated against the following vaccine preventable diseases during their employment: measles, mumps, rubella, varicella (chicken pox), pertussis (whooping cough) and hepatitis B.  
• A blue card is required in this position, so either you need to have a blue card or be comfortable with obtaining a Blue Card (Griffith University will cover these costs). 

Salary range 
The full-time base salary is HEW Level 4, $76,126 - $80,321 + 17% superannuation. Actual salary will be 60% of this salary (this position is pro rata at 3 days per week). 

Why join Griffith? 
As a values-led organisation, at Griffith University, we've worked hard to create a dynamic and strong organisational culture. We offer: 

• Generous leave entitlements including paid parental leave and leave loading 
• Opportunities for internal mobility 
• Health Safety and Wellbeing initiatives – on campus Gym facilities 

Our University is committed to fostering a safe, respectful and inclusive community for all. In alignment with the National Higher Education Code to Prevent and Respond to Gender-based Violence (2025), Griffith University includes a declaration as part of the recruitment journey to uphold the values and standards of our community.  

Griffith University values diversity, inclusion and flexibility and we encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. For more information please visit our Equity, Diversity and Inclusion page.  Griffith University also maintains a strict zero-tolerance policy against all forms of modern slavery. For more information, please refer to Griffith’s Modern Slavery Policy. 

How to apply 
Please submit your application online and ensure it includes the following: 

• A covering letter outlining your suitability for the role (please refer to the “About you” above and the Position Description) 
• Current curriculum vitae/resume including full contact details 

Applicants must have Australian working rights. Sponsorship is not available for this position, and successful candidates may be subject to a criminal history check. 

Previous applicants need not apply.

For further information specifically about this role, please contact Ms Susan Schwab, Coordinator, Administration and Systems, via [email protected] 
 
Closing date: Midnight Monday 25 May 2026.  All applications are to be submitted online.