Admissions Officer

  • Full-time
  • Primary Location (Campus): Brisbane South (Nathan)
  • Employment Type: Full Time
  • Department ID: Student Engagement and Success - SSU
  • Appointment Type: Continuing

Company Description

Join the Domestic Admissions and Scholarships team – a team that shapes futures. Play a vital role in supporting students on their journey to higher education. With a strong focus on equity, access, and excellence, the team manages admissions processes and scholarship opportunities that open doors for thousands of students each year.

Job Description

Sitting within Student Engagement and Success, the Domestic Admissions & Scholarships team oversees the admission and scholarship policies and standards for Griffith University.

As an Admissions Officer, you will assess and process applications for admission for domestic students to undergraduate, postgraduate coursework, and non-award study.

  • Process and assess applications submitted directly to the university, and through the Tertiary Admissions Centres (QTAC and UAC).
  • Interpret and ensure compliance with relevant legislation, and policies and procedures.
  • Interpret data and provide reports and statistical information.
  • Respond to admissions enquiries from current and future students through multiple channels, including advice on alternative pathways to Griffith.
  • Participate in student recruitment events, career fairs and other promotional events.

About you

What matters most is your drive to create a brighter future that benefits all. Through our core principles of excellence, ethics and engagement, you’ll thrive on seeing the direct and lasting impact you’ll have on every community and every future.

You will also have the ability to:

  • Exercise initiative, discretion, and judgement on complex and sensitive issues.
  • Respond to a high volume of admission tasks and client enquiries via multiple contact channels.
  • Use advanced computer systems, manipulating data in software packages including Office365 suite and databases.
  • Display strong attention to detail and highly developed interpersonal and written communication skills.
  • Manage competing priorities through excellent time management skills.

Experience in a similar position in tertiary/higher education using  Student Management Systems and CRM will be highly regarded.

What we can offer

  • This is a continuing, full-time position primarily based either at the Griffith University Brisbane South (Nathan) or Gold Coast campus. As Griffith is a multi-site University you may be required to work across other locations.
  • The area also have a number of Fixed Term opportunities ending March 2027 as well as a short-term Fixed Term opportunity ending July 2026.
  • Base Salary $79,705 - $89,416 per annum. Salary package including 17% employer superannuation $93,255 - $104,617.

Qualifications

  • Bachelor degree level of education or equivalent indicators of ability and experience

Additional Information

As a values-led organisation, at Griffith University, we've worked hard to create a dynamic and strong organisational culture. We offer:

  • Wide range of Learning and Development opportunities
  • Mix of on campus and work from home options available and a supportive work environment
  • Salary packaging options and corporate health discounts
  • Generous leave entitlements including paid parental leave and leave loading
  • Support with future learning opportunities through our educational staff assistance scheme
  • Opportunities for internal mobility
  • Health Safety and Wellbeing initiatives – on campus Gym facilities

Griffith's strategic goals are to also increase the proportion of women in senior academic and administrative roles and in Science, Technology, Engineering, Mathematics and Medicine (STEMM).

At Griffith, we’re committed to providing a safe and inclusive environment for all - whoever you are and wherever you’re from. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience.

Griffith University values diversity, inclusion and flexibility and we encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. For more information please visit our Equity, Diversity and Inclusion page. Griffith University also maintains a strict zero-tolerance policy against all forms of modern slavery. For more information, please refer to Griffith’s Modern Slavery Policy.

Applicants must have Australian working rights. Sponsorship is not available for this position, and successful candidates may be subject to a criminal history check.

How to apply

Please submit your application online and ensure it includes the following:

  • A covering letter, (no more than 2 pages), addressing the About you section above and the Position Description
  • Current curriculum vitae/resume including full contact details

For further information about this role, please contact Kate Burley, Admissions Coordinator, Domestic Admissions, Student Engagement and Success on 3735 7073 or [email protected].

Closing date: Wednesday 5th November 2025 at 11:59pm AEST. All applications must be submitted online.

Please allow at least 1 – 2 weeks from the closing date to expect an application update.

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