About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team:

The Group Marketplace team supports country teams in managing driver supply, pricing, marketplace strategy, product rollouts, and special projects. We often work with large datasets, deriving insights to create actionable solutions. There is minimal bureaucracy, allowing a quick turnaround from insights to decisions and execution.

Get to Know the Role:

Your main responsibility is to ensure that Deliveries marketplace operates as efficiently as possible - making sure that all customers are served 100% of the time, are served at the optimal time possible with the lowest cost possible. You will be responsible for proposing initiatives that will improve our Deliveries operations and work with various stakeholders in executing them.

You will report to the Senior Manager, Deliveries Strategy and be based in Petaling Jaya, working onsite.

The Critical Tasks You Will Perform

• You will analyze and interpret complex datasets, independently wrangling data and translating insights into clear, actionable recommendations.
• You will identify operational inefficiencies and solve problems, applying strong analytical and operational judgment to design effective solutions.
• You will create, implement, and scale tools and processes across multiple markets, assessing local needs and adapting solutions to ensure effectiveness.
• You will manage and influence diverse stakeholders, balancing priorities and collaborating across functions to drive alignment and outcomes.
• You will adapt quickly in a fast-paced, dynamic environment, remaining flexible to changing timelines, priorities, and strategic direction.

What Essential Skills You Will Need

• Minimum of 2 years experience with start-up/tech, operations, e-commerce, marketing or management consulting background
• Prior data analytical skills with proficiency in using SQL. Knowledge of Python and working in Cursor in a plus.
• Experience managing projects and operational initiatives, balancing strategic planning with attention to detail.
• Ability to work autonomously while adapting to evolving priorities and ambiguity.
• You can identify key drivers, and create actionable strategies based on data insights. You can think long-term, making informed trade-offs between short-term gains and long-term growth. You also able to balance diverse needs within the business.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.