About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

Working with the Geo Tech Family, Transport, Deliveries, and other tech families, the Product Operations is a lean team and will work with multiple teams and stakeholders to lead strategic projects in Southeast Asia.

Get to Know the Role 

As the Senior Product and Map Operations Leader, you will be important to the GEO and Product Tech families. You will lead the daily operations, planning, and overseeing the smooth running of geo operations to ensure our objectives are met. You will oversee and collaborate with teams across different departments, providing constructive feedback and fostering a collaborative environment.

You will set strategic visions and operationalizing them using industry best practices. You will inspire creativity within the team, encouraging an environment that encourages brainstorming and the development of efficient project management strategies.

Your focus on data quality will be crucial, and your ability to handle projects, even beyond the scope of Geo, will be valued. You will manage the operations of our mapping team, ensuring the delivery of high-quality maps.

You will also drive regional mapping projects, and your ability to take on strategic projects outside of Geo will be paramount. You'll be reporting to Head of Product Operations. You will be based onsite in Grab Jakarta office.

The Critical Tasks You Will Perform

• Oversee daily operations of the mapping team, ensuring high-quality map delivery.
• Lead team leads on data analysis to support mapping initiatives.
• Coordinate with vendors and monitor project progress for and accurate completion.
• Collaborate with cross-functional teams to drive regional mapping projects.
• Conduct local and regional training sessions, perform quality checks, and handle translation and transcription where needed.
• Lead a lean team from mapping and product operations.
• Plan and execute production activities and motivate the team to accomplish these plans.
• Liaise with leadership to make decisions for operational activities, strategic goals, and budgets.
• Champion proficiency for current industry practices, including productivity, quality, planning, and culture.
• Adhere to Grab's confidentiality procedures and data collection, storage, and sharing policies.

What Essential Skills You Will Need

• Master's Degree in Computer Science, IT, Geography, or equivalent.
• Minimum of 10 years of experience in data processing, geospatial analysis, automation processes, and project management.
• Proficient in QGIS/ArcGIS, SQL, Python, and Google App Script, and solid working experience in generative AI.
• Knowledge of open data sources like OpenStreetMap and the mapping industry's legal rules and guidelines.
• Experience managing groups from multicultural environments and leading cross-functional teams.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.