About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

About The Team

The Grab Self-Serve Business Solution team empowers merchants to connect with the Grab audience through online advertising experiences. Using our unique ecosystem and user base, we empower merchants to reach their target audiences at scale. We create measurable results by offering targeted advertising campaigns, promotional offers, and in-app engagement and help merchants succeed

About The Role

You will drive our Self-Serve platform within your assigned markets. If you are passionate about using technology to empower businesses, create value, build lasting relationships, and excel in a collaborative environment, your efforts will contribute to our mission of driving Southeast Asia forward by economically empowering everyone.

Reporting to the Team Lead of Country Development (Self-Serve Business Solutions), you will be based onsite in the Grab Jakarta office.

What Critical Tasks You Will Perform

• Advertiser Acquisition & Retention: Collaborate with country and regional Marketing & CRM teams to implement strategies for acquiring and retaining advertisers.
• Market Campaigns: Plan and schedule regional B2B marketing campaigns, track their performance, and share best practices to improve and succeed.
• Partner Engagement: Engage with main members of the country's commercial teams to conduct regular business reviews, and ensure smooth collaboration between teams.
• Partner Identification: Work with country commercial teams to identify key partners and lead merchant success through online and offline education programs.
• Data-Driven Performance Monitoring: Monitor Self-Serve performance reports daily, and support the country's commercial team with data access, best practices, and business insights.
• Product Enhancement Input: Gather merchant feedback through surveys, advertiser panels, user groups, and roundtables, and provide input for product development.

What Essential Skills You Will Need

• 5 years of experience in Sales or Consulting roles focused on advertiser acquisition and retention in B2B tech, digital sectors, or growth startups within the SMB Ads Ecosystem in Southeast Asia.
• Demonstrated experience managing accounts and driving strategies for new business and up-sell opportunities through collaboration with multiple teams.
• You will have experience working with regional marketing teams and implementing B2B campaigns. You will also track performance and work with multiple partners to lead enablement and continuous improvements
• Experience in monitoring, and analysis of complex data to deliver relevant insights to increase marketing campaigns performance and business improvements.
• Experience developing localised training programs, driving merchant adoption of the platform, and post-training analysis. You will be the subject expert in the GrabAds self-serve platform to boost advertiser growth.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.