About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to know the Team

Join the Strategy and Planning team at Grab - team that oversees and drive growth for the GrabFood business.

Working with Strategy, Product, Commercial and Operations, we are a vanguard for our platform's reliability, competition and market analysis including tracking, business model benchmarking, and translating insight that impacts Grab's business and customer every step of the way.

Get to Know the Role

In a hybrid work arrangement, stationed in Jakarta, you will report to the GrabFood Demand Manager, Strategy and Planning. You will take ownership of eater-app GrabFood strategy.

The Critical Tasks You Will Perform

• Independently conduct comprehensive studies on merchant expansion, user engagement, and traffic conversion. Collaborate with relevant stakeholders to optimize eater-app resources, focusing on consumer-centric enhancements derived from qualitative and quantitative data.
• Design and build A/B tests across multiple touchpoints to improve conversion rates, user engagement, and overall campaign performance.
• Maintain on the competitive activities and identify potential opportunities within the Online Food Delivery landscape, based on industry trends and competitive strategies.
• Manage small team of 4 and monitor end-to-end execution of eater app plan to ensure accurate and smooth execution

What Essential Skills You Will Need

• 4+ years experience of strategic and analytical experience at leading management consulting firms and/or tech/ecommerce companies.
• Experienced in e-commerce industry operation analysis, business analysis, data analysis, etc.
• Bachelor's degree in STEM or Business fields from top local or overseas universities, though we encourage applicants from all backgrounds to apply.
• Proficiency in SQL, Python, and spreadsheet software, is essential (experience with Google Sheets and App Script is an added advantage).
• Demonstrate business level proficiency in both written and spoken English.
• Demonstrate optimism, respect others, and work well in a team. Able to collaborate with people from diverse backgrounds and responsibilities, maintaining healthy working relationships even during disagreements.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.