Goodwill of Southwestern Pennsylvania and North Central West Virginia is a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and household items in Goodwill stores and online. We offer life changing work on a mission-minded team. We are 1,000 working as one, and each of us is essential to helping our community thrive. For three years running, Goodwill has been named to Forbes’ list of America’s “Most Inspiring Companies”.

We offer a wide range of career opportunities from entry-level to management in retail, human services, and administrative fields. Learn more about working at Goodwill. You can help. We can show you how.

The Administrative Support Specialist will provide administrative support and customer service by conducting research, handling information requests, data entry, and performing clerical functions such as preparing correspondence, receiving visitors, and scheduling or conducting meetings and other events for the department.  This position will setup and manage filing systems, maintain records, review incoming memos, submissions, and reports, and assist in research, special projects, and with coordinating activities for participants.  The Administrative Support Specialist will maintain a professional office environment and promote the policies and standards of Goodwill SWPA, the business unit, and training site.

Duties include but are not limited to:

• Greet and screen incoming visitors in a professional manner, including answering phone calls and directing calls to appropriate parties or taking messages.
• Prepare correspondence, memos, presentations, invoices, and other documents using word processing, spreadsheet, database, presentation, and other related software.
• Perform general office duties, such as making copies, maintaining records and inventory of supplies, data entry, maintaining calendars, and performing basic bookkeeping work.
• Open, sort, and distribute incoming correspondence including mail, faxes, and email.
• Set up and manage paper or electronic filing systems, record information, update paperwork, maintain documents such as attendance records, and prepare bank deposits and required documents.
• Communicate confidential information according to law, policy, and industry best practices and correctly complete and submit all required and requested program information.
• Follow guidelines for all applicable entities such as Department of Public Welfare, Department of Labor, PA Department of Education, and best practices related to Generally Accepted Accounting Principles (GAAP).

External Hiring Range: $14.00/hour

Schedule: Monday, Tuesday, and Fridays (8:00 a.m. - 4:00 p.m.). Schedule can vary depending on department needs.

Travel Required: Yes, some travel may be required. 

• High school diploma or equivalent AND 4 years of experience OR
• Associate degree AND 2 years of experience OR
• Bachelor’s degree AND No experience.

Required Experience: must be in clerical/administrative support.

Required Degrees: Associate and bachelor’s degrees must be in Business, Management, Education, Training, or related field

REQUIRED CLEARANCES, LICENSES, AND CERTIFICATIONS:

• Candidates are expected to provide current valid clearances (Child Abuse Clearance, FBI Fingerprints Clearance, and PATCH) prior to first day of employment.
• Must have a valid driver’s license and reliable transportation.

To apply to this position, copy & paste this link into your address bar:

https://bit.ly/3yOrfot