With a legacy of over 40 years, GCG Engineering Services excels in delivering cutting-edge solutions and aftermarket support for precision instruments, metering systems, flow controls, heat exchangers, automation, plus electrical & instrumentation bulk trading. Renowned for its reliability and expertise, GCG Engineering Services supports the Oil & Gas, Water, Power, and Industrial sectors, enhancing operational efficiency and delivering unmatched value across the GCC region.

Technical Support and Documentation

• Provide technical guidance to customers and the Sales team on product selection based on application requirements.

• Review customer specifications, datasheets, bills of quantities (BOQs), drawings, and purchase orders to identify technical and documentation requirements.

• Prepare and coordinate technical submittals, datasheets, drawings, certificates, and other project documentation.

• Obtain technical clarifications and supporting documents from suppliers and principals.

• Identify technical deviations and coordinate their clarification and approval with the relevant parties.

Order Execution

• Review assigned orders to confirm the agreed technical scope, delivery requirements, and documentation commitments.

• Coordinate with Procurement, Logistics, Sales, suppliers, and principals to ensure timely order execution and delivery.

• Track order progress, document submissions, approvals, delivery schedules, and outstanding actions.

• Maintain accurate records of customer requirements, correspondence, and order status.

• Highlight potential delays, technical discrepancies, or execution issues to the concerned Sales Engineer or Manager and support their resolution.

• Follow up on outstanding documentation and delivery requirements through order closure.

Coordination and Communication

• Serve as a coordination point between Sales, internal departments, suppliers, and principals for technical and execution matters.

• Provide Sales with regular updates on order status, customer requirements, and pending technical issues.

• Participate in clarification and order progress meetings as required.

• Qualifications and Experience

• Bachelor’s degree in Instrumentation, Electronics, Electrical Engineering, or a related discipline.

• Relevant experience in technical sales support, application engineering, or order execution for instrumentation and engineering products.

• Experience supporting oil and gas, petrochemical, or industrial customers is preferred.

• Familiarity with supplier and principal coordination, technical submissions, and order documentation.

• Ability to interpret specifications, datasheets, BOQs, and engineering drawings.

• Knowledge of instrumentation products and their industrial applications.

• Strong coordination, communication, and follow-up skills.

• Ability to manage multiple orders and meet deadlines.

• Proficiency in Microsoft Office; familiarity with ERP systems is an advantage.