Business Development Manager(Facilities Management)
- Full-time
- Department: Facilities Management
Company Description
Makeen Technical Services (MTS) has been a pioneer in delivering tailored building maintenance services and facilities management solutions throughout the UAE since 2005. As a leading Facilities Management company, Makeen Technical Services caters to both the commercial and residential sectors, including government entities. MTS delivers comprehensive, high-quality, cost-effective, and fully integrated solutions that optimize lifecycles of building assets. MTS brings you comprehensive support that spans ground operations, outsourcing, property upgradation, CAFM integration, energy management, and a full spectrum of facilities services. The operations are powered by a customized CAFM system, leveraging the latest AI-driven technology for managing and tracking maintenance requests.
Job Description
- Driving business growth and expanding the client base in both B2B and B2C sectors.
- Developing strategic relationships, managing the sales pipeline, and achieving sales and revenue targets through effective business development practices.
Sales and Business Development:
Relationship Building:
- Influence and network with current and prospective clients, both in B2B and B2C sectors, to establish relationships at senior levels, identifying and addressing business needs.
Lead Generation and Closure:
- Conduct cold calling and emailing to generate leads, managing clients through the closing process.
- Attend meetings, present to prospective clients, and host networking events.
Sales Pipeline Management:
- Track lead generation and maintain a healthy sales pipeline using the company’s CRM system.
Prospect Database:
- Prepare and maintain a list/database of prospective clients.
- Collaborate on maintaining a shared database of prospective client information.
Client Interaction:
- Understand client needs, provide solutions and support.
- Answer potential client questions and respond to requests for proposals (RFPs).
Collaboration and Planning:
- Collaborate with management on sales goals, planning, and forecasting.
- Maintain short- and long-term business development plans.
Costing and Estimations:
Tenders and Pricing:
- Handle job costing, tenders, pricing, and commercial documentation.
- Prepare documents for outsourcing tenders.
Revenue and Order Targets:
- Work towards yearly revenue and order targets, monitored weekly and monthly.
- Collaborate with sales and leadership to secure, retain, and grow accounts.
Operations:
Account Planning:
- Develop new business opportunities within client accounts (pull through, chargebacks, etc.).
Resource Mobilization:
- Actively participate in mobilizing resources upon contract award.
- Monitor monthly cash flows and advise the operations team on P&L control.
Cash Flow Management:
- Determine pitfalls affecting cash flow and advise on corrective steps.
Qualifications
- Bachelor's Degree (ideally Engineering discipline)
Additional Information
Skills & Professional Requirements:
- Strong understanding of facilities management, technical knowledge, and UAE market dynamics.
- Proven ability to develop business strategies, plan budgets, and articulate business plans.
- Excellent organizational and time management skills, with the ability to meet tight deadlines.
- Strong skills in business case preparation, report writing, and creating procedural documents.
- Proficiency in budgeting, costing, and financial management.
Experience Requirements:
- Minimum 5 years of experience in Business Development, specifically in the Facilities Management sector.
- Proven sales track record within Facilities Management, Fitouts and Retrofits works in the UAE.
- Must have a valid UAE Driving License.
Attributes and Behaviours:
- Strong networking and relationship-building skills.
- Analytical thinker with a robust commercial orientation.
- Goal-oriented, with a keen eye for identifying and seizing opportunities.
- Excellent communication and negotiation skills.
- Ability to work collaboratively in a team and manage multiple stakeholders.